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Understanding emotionally involved publics

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References

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2002

Helping Crisis Managers Protect Reputational Assets

1,148 cited

Cited by

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2020Effect of online political incivility on partisan attitude: role of issue involvement, moral identity and incivility accountability17 cited
2021Responsibility Finds A Way: A Typology and Framework Development Approach Towards Public Sector Crisis Management12 cited
2023Public coping discourse in response to government health crisis communication10 cited
2022Crisis Management for Sustainable Corporate Value: Finding a Construal Fit between Social Distance, Crisis Response, and Crisis Severity9 cited
2021Focusing on the “Public” in Public Relations: The Importance of Person-Centered Messages (PCMs) in Crisis Communication on Twitter7 cited