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Flexibility and quality in logistics and relationships
16 references·16 citing·32 second hopsampled
Flexibility and quality in logistics and relationships (2016)Flexibility and quality in logistics and …A Beginner's Guide to Structural Equation Modeling (2015)A Beginner's Guide to Structu…Relationships between operational practices and performance among early adopters of green supply chain management practices in Chinese manufacturing enterprises (2004)Relationships between operati…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…The partial least squares approach for structural equation modeling. (1998)The partial least squares app…Modern Methods for Business Research (1998)Modern Methods for Business R…The American Customer Satisfaction Index: Nature, Purpose, and Findings (1996)The American Customer Satisfa…STRATEGIC ALLIANCE STRUCTURING: A GAME THEORETIC AND TRANSACTION COST EXAMINATION OF INTERFIRM COOPERATION. (1993)STRATEGIC ALLIANCE STRUCTURIN…Structural Equations with Latent Variables. (1991)Structural Equations with Lat…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Determination and Quantification Of Content Validity (1986)Determination and Quantificat…The economic institutions of capitalism firms, markets, relational contracting (1985)The economic institutions of …A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Coefficient Alpha and the Internal Structure of Tests (1951)Coefficient Alpha and the Int…Unethical use of information access and analytics in B2B service organisations: The dark side of behavioural loyalty (2022)Unethical use of information …The logistics service providers during the COVID-19 pandemic: The prominence and the cause-effect structure of uncertainties and risks (2022)The logistics service provide…Supply chain innovation: Conceptualization, instrument development, and influence on supply chain performance (2022)Supply chain innovation: Conc…Promoting supply chain financing performance of SMEs based on the extended resource-based perspective (2022)Promoting supply chain financ…Capability bundling for effective supply chain management: An integrative framework and research agenda (2022)Capability bundling for effec…The mediating effect of supply chain flexibility on the relationship between supply chain integration and supply chain performance (2021)The mediating effect of suppl…Online Sellers’ Reuse Behaviour for Third-Party Logistics Services: An Innovative Model Development and E-Commerce (2021)Online Sellers’ Reuse Behavio…MCDM applications in logistics performance evaluation: A literature review (2021)MCDM applications in logistic…Dual-focused transformational leadership and service innovation in hospitality organisations: A multilevel investigation (2021)Dual-focused transformational…Assessment of logistics service quality dimensions: a qualitative approach (2021)Assessment of logistics servi…The effect of assortment and fulfillment on shopping assistance and efficiency: An e-tail servicescape perspective (2020)The effect of assortment and …Omni-channel capability and customer satisfaction: mediating roles of flexibility and operational logistics service quality (2020)Omni-channel capability and c…RESEARCH IN LOGISTICS SERVICE QUALITY: A SYSTEMATIC LITERATURE REVIEW (2019)RESEARCH IN LOGISTICS SERVICE…Managing online product assortment and order fulfillment for superior e-tailing service experience (2019)Managing online product assor…Positioning through B2B carrier signals: Understanding how service quality is communicated via websites (2018)Positioning through B2B carri…Fits and misfits of supply chain flexibility to environmental uncertainty (2016)Fits and misfits of supply ch…Strategic Management and Marketing in the Service Sector (1984)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)Advertising as Information (1974)Breaking Free from Product Marketing (1977)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-Reports in Organizational Research: Problems and Prospects (1986)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Common Method Bias in PLS-SEM (2015)Construct validity in psychological tests. (1955)Review of Psychometric theory (2nd ed.). (1979)Significance tests and goodness of fit in the analysis of covariance structures. (1980)The Commitment-Trust Theory of Relationship Marketing (1994)PLS-SEM: Indeed a Silver Bullet (2011)Measurement and prediction (1950)Intraclass correlations: Uses in assessing rater reliability. (1979)The Pittsburgh sleep quality index: A new instrument for psychiatric practice and research (1989)The theory of planned behavior (1991)User Acceptance of Information Technology: Toward A Unified View1 (2003)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)lavaan : An R Package for Structural Equation Modeling (2012)An assessment of survey research in POM: from constructs to theory (1998)Comparing Response Rates from Web and Mail Surveys: A Meta-Analysis (2008)Cross-Sectional versus Longitudinal Survey Research: Concepts, Findings, and Guidelines (2008)The Politics, Power, and Pathologies of International Organizations (1999)Chapter 6 Institutions as a Fundamental Cause of Long-Run Growth (2005)Neoliberalism, higher education and the knowledge economy: from the free market to knowledge capitalism (2005)On the Evaluation of Structural Equation Models (1988)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1951Coefficient Alpha and the Internal Structure of Tests43,892 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1991Structural Equations with Latent Variables.17,443 cited
  • 1998The partial least squares approach for structural equation modeling.12,728 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys12,220 cited
  • 1985The economic institutions of capitalism firms, markets, relational contracting7,240 cited
  • 1986Determination and Quantification Of Content Validity6,758 cited
  • 2015A Beginner's Guide to Structural Equation Modeling6,602 cited
  • 1998Modern Methods for Business Research6,534 cited
  • 1996The American Customer Satisfaction Index: Nature, Purpose, and Findings4,733 cited
  • 2004

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Relationships between operational practices and performance among early adopters of green supply chain management practices in Chinese manufacturing enterprises
2,773 cited
  • 1993STRATEGIC ALLIANCE STRUCTURING: A GAME THEORETIC AND TRANSACTION COST EXAMINATION OF INTERFIRM COOPERATION.2,695 cited
  • Cited by

    • 2020Omni-channel capability and customer satisfaction: mediating roles of flexibility and operational logistics service quality81 cited
    • 2021Dual-focused transformational leadership and service innovation in hospitality organisations: A multilevel investigation78 cited
    • 2019RESEARCH IN LOGISTICS SERVICE QUALITY: A SYSTEMATIC LITERATURE REVIEW67 cited
    • 2019Managing online product assortment and order fulfillment for superior e-tailing service experience65 cited
    • 2022The logistics service providers during the COVID-19 pandemic: The prominence and the cause-effect structure of uncertainties and risks65 cited
    • 2021The mediating effect of supply chain flexibility on the relationship between supply chain integration and supply chain performance50 cited
    • 2016Fits and misfits of supply chain flexibility to environmental uncertainty48 cited
    • 2020The effect of assortment and fulfillment on shopping assistance and efficiency: An e-tail servicescape perspective47 cited
    • 2022Supply chain innovation: Conceptualization, instrument development, and influence on supply chain performance44 cited
    • 2021Online Sellers’ Reuse Behaviour for Third-Party Logistics Services: An Innovative Model Development and E-Commerce43 cited
    • 2021Assessment of logistics service quality dimensions: a qualitative approach41 cited
    • 2021MCDM applications in logistics performance evaluation: A literature review39 cited
    • 2022Promoting supply chain financing performance of SMEs based on the extended resource-based perspective37 cited
    • 2018Positioning through B2B carrier signals: Understanding how service quality is communicated via websites36 cited
    • 2022Unethical use of information access and analytics in B2B service organisations: The dark side of behavioural loyalty32 cited
    • 2022Capability bundling for effective supply chain management: An integrative framework and research agenda31 cited