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Language and power in India's “new services”
16 references·4 citing·31 second hop
Language and power in India's “new services” (2016)Language and power in India's “new servic…The Sociolinguistics of Globalization (2010)The Sociolinguistics of Globa…Grounded Theory in Management Research (2003)Grounded Theory in Management…Powers of freedom: reframing political thought (2000)Powers of freedom: reframing …The Struggle for Recognition. The Moral Grammar of Social Conflicts (1997)The Struggle for Recognition.…The nation and its fragments: Colonial and postcolonial histories (1994)The nation and its fragments:…The Nation and Its Fragments (1994)The Nation and Its FragmentsLanguage and Symbolic Power. (1992)Language and Symbolic Power.Basics of Qualitative Research (1992)Basics of Qualitative ResearchThe Service Encounter: Diagnosing Favorable and Unfavorable Incidents (1990)The Service Encounter: Diagno…Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Evaluating Service Encounters…Basics of qualitative research (1990)Basics of qualitative researchLanguage and Power (1989)Language and PowerThe Managed Heart: Commercialization of Human Feeling (1984)The Managed Heart: Commercial…THEORETICAL BASES OF COMMUNICATIVE APPROACHES TO SECOND LANGUAGE TEACHING AND TESTING (1980)THEORETICAL BASES OF COMMUNIC…THEORETICAL BASES OF COMMUNICATIVE APPROACHES TO SECOND LANGUAGE TEACHING AND TESTING (1980)THEORETICAL BASES OF COMMUNIC…Power/Knowledge: Selected Interviews and Other Writings 1972-1977 (1980)Power/Knowledge: Selected Int…CODE MIXING AS AN ANTI-POLITICAL INDISCRETION AMONG FARM LABORERS AT AJUNG, KALISAT, JEMBER (2023)CODE MIXING AS AN ANTI-POLITI…More than language: the work of an English training centre in Delhi (2022)More than language: the work …SIEs’ interaction and adaptation to their task performance (2021)SIEs’ interaction and adaptat…Customer response to service encounter linguistics (2018)Customer response to service …A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Developing Buyer-Seller Relationships (1987)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Measuring Service Quality: A Reexamination and Extension (1992)Market Orientation: Antecedents and Consequences (1993)Customer Loyalty: Toward an Integrated Conceptual Framework (1994)The Politics of Life Itself (2001)A Postcapitalist Politics (2006)Developing a framework for responsible innovation (2013)Principles of Critical Discourse Analysis (1993)Discourse Analysis as Theory and Method (2002)Critical Discourse Analysis (2015)Posthumanist Performativity: Toward an Understanding of How Matter Comes to Matter (2003)Unsettling the Coloniality of Being/Power/Truth/Freedom: Towards the Human, After Man, Its Overrepresentation--An Argument (2003)A Purposeful Approach to the Constant Comparative Method in the Analysis of Qualitative Interviews (2002)An Introduction to Qualitative Research (2009)Theory Construction in Qualitative Research (2012)Principles of Language Learning and Teaching (1981)Conceptualizing Willingness to Communicate in a L2: A Situational Model of L2 Confidence and Affiliation (1998)Language, Power And Pedagogy: Bilingual Children in the Crossfire (2000)Regions and Powers:The Structure of International Security (2003)The Three Faces of Securitization: Political Agency, Audience and Context (2005)The Handbook of Journalism Studies (2009)Doing Gender (1987)Rethinking authenticity in tourism experience (1999)Emotional regulation in the workplace: A new way to conceptualize emotional labor. (2000)Strategies for Theorizing from Process Data (1999)A General Inductive Approach for Analyzing Qualitative Evaluation Data (2006)
this work references cited by second hop

References

  • 1980Power/Knowledge: Selected Interviews and Other Writings 1972-197722,285 cited
  • 1992Basics of Qualitative Research17,850 cited
  • 1990Basics of qualitative research11,107 cited
  • 1992Language and Symbolic Power.9,964 cited
  • 1984The Managed Heart: Commercialization of Human Feeling8,746 cited
  • 1989Language and Power6,679 cited
  • 2000Powers of freedom: reframing political thought5,663 cited
  • 1980THEORETICAL BASES OF COMMUNICATIVE APPROACHES TO SECOND LANGUAGE TEACHING AND TESTING5,038 cited
  • 1990Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses4,950 cited
  • 1990The Service Encounter: Diagnosing Favorable and Unfavorable Incidents4,857 cited
  • 1980THEORETICAL BASES OF COMMUNICATIVE APPROACHES TO SECOND LANGUAGE TEACHING AND TESTING4,009 cited
  • 2010The Sociolinguistics of Globalization3,725 cited
  • 1994The Nation and Its Fragments3,314 cited
  • 1994The nation and its fragments: Colonial and postcolonial histories3,076 cited
  • 1997The Struggle for Recognition. The Moral Grammar of Social Conflicts2,283 cited
  • 2003

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Grounded Theory in Management Research
2,247 cited

Cited by

  • 2018Customer response to service encounter linguistics29 cited
  • 2021SIEs’ interaction and adaptation to their task performance14 cited
  • 2023CODE MIXING AS AN ANTI-POLITICAL INDISCRETION AMONG FARM LABORERS AT AJUNG, KALISAT, JEMBER6 cited
  • 2022More than language: the work of an English training centre in Delhi5 cited