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Supporting ITIL processes implementation using business process management systems
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Supporting ITIL processes implementation using business process management systems (2016)Supporting ITIL processes implementation …Systematic Approach to Successful Implementation of ITIL (2013)Systematic Approach to Succes…Implementing IT Service Management: A systematic literature review (2013)Implementing IT Service Manag…Impact of IT Service Management Frameworks on the IT Organization (2011)Impact of IT Service Manageme…What is Business Process Management? (2010)What is Business Process Mana…Justifications, Strategies, and Critical Success Factors in Successful ITIL Implementations in U.S. and Australian Companies: An Exploratory Study (2009)Justifications, Strategies, a…Success Factors of Business Process Management Systems Implementation (2007)Success Factors of Business P…Business Process Management: A Survey (2003)Business Process Management: …Quality, productivity, and competitive position (1982)Reengineering the corporation: A manifesto for business revolution (1993)Strategic alignment: Leveraging information technology for transforming organizations (1999)A Success Model for Business Process Management Implementation (2012)Doskonalenie zarządzania procesami biznesowymi w organizacji z wykorzystaniem modeli dojrzałości i technologii informacyjno-komunikacyjnych (2013)THE CORRELATION OF ORGANIZATIONAL CULTURE AND SUCCESS OF BPM ADOPTION (2014)Factors Affecting the Cost of Airplanes (1936)Meta-Analytic Procedures for Social Research (1991)Organizational Learning: The Contributing Processes and the Literatures (1991)Benefits of ISO 20000 IT service management certification (2014)ITIL in small to medium‐sized enterprises software companies: towards an implementation sequence (2015)Effectiveness of IT Service Management Capability: Value Co-Creation and Value Facilitation Mechanisms (2019)Out of the Crisis (1982)Reengineering Work: Don’t Automate, Obliterate (1990)Culture in business process management: a literature review (2011)On the role of context in business process management (2015)Enabling firm performance through business intelligence and analytics: A dynamic capabilities perspective (2018)THE APPLICATION OF PETRI NETS TO WORKFLOW MANAGEMENT (1998)Workflow Patterns (2003)YAWL: yet another workflow language (2004)Designing routines: On the folly of designing artifacts, while hoping for patterns of action (2008)BPMN: An introduction to the standard (2011)Business Process Management: A Comprehensive Survey (2013)Qualitative research and evaluation methods (1980)Case Study Research: Design and Methods (1984)Case study research: design and methods (2011)IT Service Management: A Cross-national Study of ITIL Adoption (2014)Critical success factors (CSFs) for information technology governance (ITG) (2016)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Cultures and Organizations: Software of the Mind. (1993)The iron cage revisited institutional isomorphism and collective rationality in organizational fields (2004)Fifty years of information management research: A conceptual structure analysis using structural topic modeling (2021)Artificial Intelligence and Human Resources Management: A Bibliometric Analysis (2022)Is AI-based digital marketing ethical? Assessing a new data privacy paradox (2024)The Analytic Hierarchy Process (1985)The “real” success factors on projects (2002)Lean continuous improvement to information technology service management implementation: Projection of ITIL framwork (2016)Met4ITIL: A process management and simulation-based method for implementing ITIL (2018)Analytic Hierarchy Process (2019)Implementation and impacts of IT Service Management in the IT function (2023)
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References

  • 2003Business Process Management: A Survey1,349 cited
  • 2010What is Business Process Management?307 cited
  • 2009Justifications, Strategies, and Critical Success Factors in Successful ITIL Implementations in U.S. and Australian Companies: An Exploratory Study199 cited
  • 2013Implementing IT Service Management: A systematic literature review189 cited
  • 2011Impact of IT Service Management Frameworks on the IT Organization99 cited
  • 2013Systematic Approach to Successful Implementation of ITIL46 cited
  • 2007Success Factors of Business Process Management Systems Implementation40 cited

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