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Generation Z consumers' expectations of interactions in smart retailing: A future agenda
16 references·6 citing·30 second hop
Generation Z consumers' expectations of interactions in smart retailing: A future agenda (2017)Generation Z consumers' expectations of i…Business Research Methods (2022)Business Research MethodsThe Future of Retailing (2017)The Future of RetailingQualitative Research Design (2015)Qualitative Research DesignFrom Multi-Channel Retailing to Omni-Channel Retailing (2015)From Multi-Channel Retailing …Business Research Methods (2015)Business Research MethodsResearch Design: Qualitative, Quantitative, and Mixed Methods Approaches (2009)Research Design: Qualitative,…A Call for Qualitative Power Analyses (2006)A Call for Qualitative Power …Techniques to Identify Themes (2003)Techniques to Identify ThemesResearch Methods for Business Students (2003)Research Methods for Business…Research Methods for Business Students (2000)Research Methods for Business…Comprehensive criteria to judge validity and reliability of qualitative research within the realism paradigm (2000)Comprehensive criteria to jud…Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (1994)Research Design: Qualitative,…Qualitative evaluation and research methods (1990)Qualitative evaluation and re…Qualitative evaluation and research methods (1990)Qualitative evaluation and re…The Long Interview (1988)The Long InterviewSERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Factors affecting customer intention to use online food delivery services before and during the COVID-19 pandemic (2021)Factors affecting customer in…What motivates customers to shop in smart shops? The impacts of smart technology and technology readiness (2020)What motivates customers to s…‘You really are a great big sister’ – parasocial relationships, credibility, and the moderating role of audience comments in influencer marketing (2020)‘You really are a great big s…‘Instagram made Me buy it’: Generation Z impulse purchases in fashion industry (2020)‘Instagram made Me buy it’: G…Examining the antecedents and consequences of perceived shopping value through smart retail technology (2019)Examining the antecedents and…Predictors of customer acceptance of and resistance to smart technologies in the retail sector (2018)Predictors of customer accept…Quality Is Free: The Art of Making Quality Certain (1979)The SOCO Scale: A Measure of the Customer Orientation of Salespeople (1982)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)THE DISCOVERY OF GROUNDED THEORY: STRATEGIES FOR QUALITATIVE RESEARCH. By Barney G. Glaser and Anselm L. Strauss. Chicago: Aldine Publishing Company, 1967. 271 pp. $6.75 (1968)Naturalistic inquiry (1985)Qualitative Data Analysis: An Expanded Sourcebook (1994)How Many Interviews Are Enough? (2005)Qualitative Data Analysis for Health Services Research: Developing Taxonomy, Themes, and Theory (2007)Theme development in qualitative content analysis and thematic analysis (2016)Survey response rate levels and trends in organizational research (2008)Determinants of sustainability reporting: a review of results, trends, theory, and opportunities in an expanding field of research (2013)Green supply chain management: A review and bibliometric analysis (2015)Using Mixed-Methods Sequential Explanatory Design: From Theory to Practice (2005)Case study research: design and methods (2011)Exploring the credibility of online celebrities' Instagram profiles in influencing the purchase decisions of young female users (2016)Qualitative Case Study Methodology: Study Design and Implementation for Novice Researchers (2015)Thematic Analysis (2017)Qualitative content analysis in nursing research: concepts, procedures and measures to achieve trustworthiness (2003)Using thematic analysis in psychology (2006)Document Analysis as a Qualitative Research Method (2009)Consumer engagement in a virtual brand community: An exploratory analysis (2011)Supply chain resilience in the global financial crisis: an empirical study (2011)Predicting green product consumption using theory of planned behavior and reasoned action (2015)The qualitative content analysis process (2008)Book Review: Designing Qualitative Research (1990)The Field behind the Screen: Using Netnography for Marketing Research in Online Communities (2002)The qualitative research interview (2006)
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  • 2015From Multi-Channel Retailing to Omni-Channel Retailing2,914 cited
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Cited by

  • 2020‘Instagram made Me buy it’: Generation Z impulse purchases in fashion industry903 cited
  • 2020‘You really are a great big sister’ – parasocial relationships, credibility, and the moderating role of audience comments in influencer marketing671 cited
  • 2018Predictors of customer acceptance of and resistance to smart technologies in the retail sector336 cited
  • 2020What motivates customers to shop in smart shops? The impacts of smart technology and technology readiness266 cited
  • 2021Factors affecting customer intention to use online food delivery services before and during the COVID-19 pandemic259 cited
  • 2019Examining the antecedents and consequences of perceived shopping value through smart retail technology239 cited