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Effectiveness of online consumer reviews
16 references·0 citing·44 second hop
Effectiveness of online consumer reviews (2017)Effectiveness of online consumer reviewsThe impact of online reviews on hotel booking intentions and perception of trust (2011)The impact of online reviews …What Makes a Helpful Online Review? A Study of Customer Reviews on Amazon.Com1 (2010)What Makes a Helpful Online R…What makes a helpful online review? a study of customer reviews on amazon.com (2010)What makes a helpful online r…Social and Heuristic Approaches to Credibility Evaluation Online (2010)Social and Heuristic Approach…Online Consumer Review: Word-of-Mouth as a New Element of Marketing Communication Mix (2008)Online Consumer Review: Word-…Examining the Relationship Between Reviews and Sales: The Role of Reviewer Identity Disclosure in Electronic Markets (2008)Examining the Relationship Be…Do online reviews matter? — An empirical investigation of panel data (2008)Do online reviews matter? — A…Why are you telling me this? An examination into negative consumer reviews on the Web (2007)Why are you telling me this? …The Effect of On-Line Consumer Reviews on Consumer Purchasing Intention: The Moderating Role of Involvement (2007)The Effect of On-Line Consume…The Effect of Word of Mouth on Sales: Online Book Reviews (2006)The Effect of Word of Mouth o…The Social Identity Theory of Intergroup Behavior (2004)The Social Identity Theory of…Believe it or not: Factors influencing credibility on the Web (2001)Believe it or not: Factors in…Construction and Validation of a Scale to Measure Celebrity Endorsers' Perceived Expertise, Trustworthiness, and Attractiveness (1990)Construction and Validation o…Rediscovering the Social Group: A Self-Categorization Theory. (1989)Rediscovering the Social Grou…Rediscovering the Social Group: A Self‐Categorization Theory (1987)Rediscovering the Social Grou…Nature of Prejudice (1954)Nature of PrejudicePsychology of intergroup relations (1986)Illusion and well-being: A social psychological perspective on mental health. (1988)Social Identity Theory and the Organization (1989)The Authoritarian Personality (2001)Prejudice, social stress, and mental health in lesbian, gay, and bisexual populations: Conceptual issues and research evidence. (2003)Heuristic versus systematic information processing and the use of source versus message cues in persuasion. (1980)Measuring the Involvement Construct (1985)Credibility of Electronic Word-of-Mouth: Informational and Normative Determinants of On-line Consumer Recommendations (2009)The impact of electronic word-of-mouth communication: A literature analysis and integrative model (2012)The influence of eWOM in social media on consumers’ purchase intentions: An extended approach to information adoption (2016)Scales for the measurement of ethos (1966)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Exploring the credibility of online celebrities' Instagram profiles in influencing the purchase decisions of young female users (2016)Influencer Marketing: How Message Value and Credibility Affect Consumer Trust of Branded Content on Social Media (2018)Instagram and YouTube bloggers promote it, why should I buy? How credibility and parasocial interaction influence purchase intentions (2019)Advances in Consumer Research (2025)Dimensions of Consumer Expertise (1987)The Field behind the Screen: Using Netnography for Marketing Research in Online Communities (2002)Deriving the Pricing Power of Product Features by Mining Consumer Reviews (2011)Managing Brands in the Social Media Environment (2013)Social Media Brand Community and Consumer Behavior: Quantifying the Relative Impact of User- and Marketer-Generated Content (2013)The need to belong: Desire for interpersonal attachments as a fundamental human motivation. (1995)An Integrative Theory of Intergroup Conflict (2000)Econometric Analysis of Cross Section and Panel Data (2001)Estimating the Helpfulness and Economic Impact of Product Reviews: Mining Text and Reviewer Characteristics (2010)Networked Narratives: UnderstandingWord-of-Mouth Marketing in Online Communities (2014)Medical Innovation: A Diffusion Study. (1967)Word-of-Mouth Communication and Social Learning (1995)Trust among strangers in internet transactions: Empirical analysis of eBay' s reputation system (2004)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Consumer engagement in a virtual brand community: An exploratory analysis (2011)What Makes Online Content Viral? (2011)A Theory of Social Comparison Processes (1954)Judgment under Uncertainty: Heuristics and Biases (1974)The Impact of New Media on Customer Relationships (2010)A comparative analysis of major online review platforms: Implications for social media analytics in hospitality and tourism (2016)Authenticity under threat: When social media influencers need to go beyond self-presentation (2018)The Social Self: On Being the Same and Different at the Same Time (1991)Identity Theory and Social Identity Theory (2000)Social Identity and Self-Categorization Processes in Organizational Contexts (2000)Stereotype threat and the intellectual test performance of African Americans. (1995)A meta-analytic test of intergroup contact theory. (2006)A Relational Model of Authority in Groups (1992)A Decade of System Justification Theory: Accumulated Evidence of Conscious and Unconscious Bolstering of the Status Quo (2004)
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References

  • 1954Nature of Prejudice15,933 cited
  • 2004The Social Identity Theory of Intergroup Behavior13,460 cited
  • 1987Rediscovering the Social Group: A Self‐Categorization Theory8,091 cited
  • 1989Rediscovering the Social Group: A Self-Categorization Theory.7,159 cited
  • 2006The Effect of Word of Mouth on Sales: Online Book Reviews5,993 cited
  • 1990Construction and Validation of a Scale to Measure Celebrity Endorsers' Perceived Expertise, Trustworthiness, and Attractiveness4,022 cited
  • 2010What Makes a Helpful Online Review? A Study of Customer Reviews on Amazon.Com12,499 cited
  • 2007The Effect of On-Line Consumer Reviews on Consumer Purchasing Intention: The Moderating Role of Involvement2,115 cited
  • 2008Online Consumer Review: Word-of-Mouth as a New Element of Marketing Communication Mix1,813 cited
  • 2008Examining the Relationship Between Reviews and Sales: The Role of Reviewer Identity Disclosure in Electronic Markets1,698 cited
  • 2008Do online reviews matter? — An empirical investigation of panel data1,677 cited
  • 2011The impact of online reviews on hotel booking intentions and perception of trust1,628 cited
  • 2010Social and Heuristic Approaches to Credibility Evaluation Online1,393 cited
  • 2010What makes a helpful online review? a study of customer reviews on amazon.com1,281 cited

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  • 2007Why are you telling me this? An examination into negative consumer reviews on the Web1,245 cited
  • 2001Believe it or not: Factors influencing credibility on the Web1,085 cited
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