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Collaborative Customer Relationship Management: Taking CRM to the Next Level · Study

BookCollaborative Customer Relationship Management: Taking CRM to the Next Level

Alexander H. Kracklauer2004

Book2004

Collaborative Customer Relationship Management: Taking CRM to the Next Level

Alexander H. Kracklauer · Daniel Quinn Mills · Dirk Seifert

68 citations·0/0 files stored·Springer eBooks

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Customer Service Quality and Loyalty Service and Product Innovation Corporate Governance and Management

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2005Critical Factors for CPFR Success in the Chinese Retail Industry

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Year2004

Typebook

Published2004-01-01

VenueSpringer eBooks

Languageen

Citations68

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ShelfCustomer Service Quality and Loyalty

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openalex_workW25910464

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