References

• 2003Hedonic shopping motivations2,290 cited
• 2000Implications of Loyalty Program Membership and Service Experiences for Customer Retention and Value1,157 cited
• 1998On the relationship between store image, store satisfaction and store loyalty1,157 cited
• 2006The effects of utilitarian and hedonic online shopping value on consumer preference and intentions1,081 cited
• 2008Assessing the relationship between loyalty program attributes, store satisfaction and store loyalty206 cited
• 2009Drivers of Customers’ Adoption and Adoption Timing of a New Loyalty Card in the Grocery Retail Market124 cited
• 2009Service firms and customer loyalty programs: a regulatory fit perspective of reward preferences in a health club setting87 cited
• 2013Investigation of the effects of hedonic value and utilitarian value on customer satisfaction and behavioural intentions54 cited

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