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Student satisfaction in higher education: a meta-analytic study
16 references·16 citing·47 second hopsampled
Student satisfaction in higher education: a meta-analytic study (2017)Student satisfaction in higher education:…Examining student satisfaction with higher education services (2010)Examining student satisfactio…The importance of institutional image to student satisfaction and loyalty within higher education (2008)The importance of institution…What drives a successful e-Learning? An empirical investigation of the critical factors influencing learner satisfaction (2007)What drives a successful e-Le…Conceptual Model of Student Satisfaction in Higher Education (2007)Conceptual Model of Student S…Determinants of retail patronage: A meta-analytical perspective (2006)Determinants of retail patron…Determinants of business student satisfaction and retention in higher education: applying Herzberg's two‐factor theory (2005)Determinants of business stud…Methods of Meta-Analysis (2004)Methods of Meta-AnalysisThe contribution of emotional satisfaction to consumer loyalty (2001)The contribution of emotional…Linking student satisfaction and service quality perceptions: the case of university education (1997)Linking student satisfaction …Statistical significance testing and cumulative knowledge in psychology: Implications for training of researchers. (1996)Statistical significance test…Statistical significance testing and cumulative knowledge in psychology: Implications for training of researchers. (1996)Statistical significance test…Assessing the Dimensionality and Structure of the Consumption Experience: Evaluation, Feeling, and Satisfaction (1993)Assessing the Dimensionality …Response Determinants in Satisfaction Judgments (1988)Response Determinants in Sati…A Fail-Safe N for Effect Size in Meta-Analysis (1983)A Fail-Safe N for Effect Size…A simple, general purpose display of magnitude of experimental effect. (1982)A simple, general purpose dis…The file drawer problem and tolerance for null results. (1979)The file drawer problem and t…Perceived service quality and student satisfaction: a case study at Khoja Akhmet Yassawi University, Kazakhstan (2024)Perceived service quality and…Student satisfaction and interaction in higher education (2022)Student satisfaction and inte…Unveiling the International Students’ Perspective of Service Quality in Chinese Higher Education Institutions (2021)Unveiling the International S…Understanding Business Student Retention During Covid-19: Roles of Service Quality, College Brand, and Academic Satisfaction, and Stress (2021)Understanding Business Studen…The role of university switching costs, perceived service quality, perceived university image and student satisfaction in shaping student loyalty (2021)The role of university switch…The influence of university brand image, satisfaction, and university identification on alumni WOM intentions (2021)The influence of university b…Academic Satisfaction of International Students at Irish Higher Education Institutions: The Role of Region of Origin and Cultural Distance in the Context of Marketization (2021)Academic Satisfaction of Inte…Student satisfaction with courses and instructors in a flipped classroom: A meta‐analysis (2020)Student satisfaction with cou…Factors of higher education quality service: the case of a Peruvian university (2020)Factors of higher education q…Communicating science in organizational contexts: toward an “organizational turn” in science communication research (2020)Communicating science in orga…Achieving university libraries user loyalty through user satisfaction: the role of service quality (2020)Achieving university librarie…A meta-analytical study of technological acceptance in banking contexts (2019)A meta-analytical study of te…Systematic reviews and meta-analyses of higher education research (2018)Systematic reviews and meta-a…Marketing your university on social media: a content analysis of Facebook post types and formats (2018)Marketing your university on …Branding in the public sector: a systematic literature review and directions for future research (2018)Branding in the public sector…Antecedents and consequences of university perceived value, according to graduates: The moderating role of Higher Education involvement (2017)Antecedents and consequences …Design of Experiments (1936)Statistical Methods for Meta-Analysis (1988)A Meta-Analysis of Personality in Scientific and Artistic Creativity (1998)Un sistema de clasificación de los diseños de investigación en psicología (2013)A Typology of Mixed Methods Sampling Designs in Social Science Research (2015)Methods of Meta-Analysis: Correcting Error and Bias in Research Findings (2015)Artifact in behavioral research (1969)The Handbook of Social Psychology (1969)Meta-analysis of Observational Studies in Epidemiology A Proposal for Reporting (2000)Trim and Fill: A Simple Funnel‐Plot–Based Method of Testing and Adjusting for Publication Bias in Meta‐Analysis (2000)Estimating the reproducibility of psychological science (2015)From Intentions to Actions: A Theory of Planned Behavior (1985)Effects of Price, Brand, and Store Information on Buyers' Product Evaluations (1991)The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions (2002)Word-of-mouth communications in marketing: a meta-analytic review of the antecedents and moderators (2008)Corporate Hypocrisy: Overcoming the Threat of Inconsistent Corporate Social Responsibility Perceptions (2009)Creating sense of community: The role of public space (2012)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Hedonic Consumption: Emerging Concepts, Methods and Propositions (1982)The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)Return on Quality (ROQ): Making Service Quality Financially Accountable (1995)Customer delight: Foundations, findings, and managerial insight (1997)Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach (2007)A circumplex model of affect. 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(2008)Emotion-regulation strategies across psychopathology: A meta-analytic review (2009)A Meta-Analysis of Interventions to Reduce Loneliness (2010)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)The Effectiveness of Blended Learning in Health Professions: Systematic Review and Meta-Analysis (2016)Pembelajaran Daring di Tengah Wabah Covid-19 (2020)Pembelajaran Online di Tengah Pandemi Covid-19 (2020)Child/adolescent behavioral and emotional problems: Implications of cross-informant correlations for situational specificity. (1987)The gender similarities hypothesis. 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References

  • 1979The file drawer problem and tolerance for null results.9,043 cited
  • 2004Methods of Meta-Analysis3,023 cited
  • 2007What drives a successful e-Learning? An empirical investigation of the critical factors influencing learner satisfaction2,726 cited
  • 1983A Fail-Safe N for Effect Size in Meta-Analysis2,065 cited
  • 1993Assessing the Dimensionality and Structure of the Consumption Experience: Evaluation, Feeling, and Satisfaction1,971 cited
  • 1988Response Determinants in Satisfaction Judgments1,685 cited
  • 1982A simple, general purpose display of magnitude of experimental effect.1,231 cited
  • 1996Statistical significance testing and cumulative knowledge in psychology: Implications for training of researchers.831 cited
  • 1996Statistical significance testing and cumulative knowledge in psychology: Implications for training of researchers.783 cited
  • 2006Determinants of retail patronage: A meta-analytical perspective732 cited
  • 2005Determinants of business student satisfaction and retention in higher education: applying Herzberg's two‐factor theory697 cited
  • 2001The contribution of emotional satisfaction to consumer loyalty647 cited
  • 1997Linking student satisfaction and service quality perceptions: the case of university education619 cited
  • 2008The importance of institutional image to student satisfaction and loyalty within higher education

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517 cited
  • 2010Examining student satisfaction with higher education services428 cited
  • 2007Conceptual Model of Student Satisfaction in Higher Education424 cited
  • Cited by

    • 2022Student satisfaction and interaction in higher education253 cited
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    • 2021The influence of university brand image, satisfaction, and university identification on alumni WOM intentions96 cited
    • 2020Student satisfaction with courses and instructors in a flipped classroom: A meta‐analysis71 cited
    • 2020Communicating science in organizational contexts: toward an “organizational turn” in science communication research60 cited
    • 2021The role of university switching costs, perceived service quality, perceived university image and student satisfaction in shaping student loyalty54 cited
    • 2018Systematic reviews and meta-analyses of higher education research53 cited
    • 2018Branding in the public sector: a systematic literature review and directions for future research50 cited
    • 2019A meta-analytical study of technological acceptance in banking contexts47 cited
    • 2020Achieving university libraries user loyalty through user satisfaction: the role of service quality43 cited
    • 2021Unveiling the International Students’ Perspective of Service Quality in Chinese Higher Education Institutions32 cited
    • 2020Factors of higher education quality service: the case of a Peruvian university32 cited
    • 2021Understanding Business Student Retention During Covid-19: Roles of Service Quality, College Brand, and Academic Satisfaction, and Stress30 cited
    • 2021Academic Satisfaction of International Students at Irish Higher Education Institutions: The Role of Region of Origin and Cultural Distance in the Context of Marketization28 cited
    • 2024Perceived service quality and student satisfaction: a case study at Khoja Akhmet Yassawi University, Kazakhstan28 cited
    • 2017Antecedents and consequences of university perceived value, according to graduates: The moderating role of Higher Education involvement28 cited