SZodixStudyAcademic Library

Dashboard Shelves Open access My library Inbox Notes Write Learn Alerts

More

Ask your library Notifications Quick cite Review

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Breathing Down Your Neck! · Study

ArticleShelves

ArticleBreathing Down Your Neck!

Martin Dahm2018

Article2018

Breathing Down Your Neck!

Martin Dahm · Daniel Wentzel · Walter Herzog · Annika Wiecek

33 citations·0/0 files stored·Journal of Retailing

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Customer Service Quality and Loyalty Consumer Retail Behavior Studies Advanced Queuing Theory Analysis

Abstract

No abstract was published for this record.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 33 citations exist upstream.

References

1991The theory of planned behavior 1995The need to belong: Desire for interpersonal attachments as a fundamental human motivation.1991Culture and the Self: Implications for Cognition, Emotion, and Motivation 2003Evolving to a New Dominant Logic for Marketing 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees 1962Power-Dependence Relations 1985Measuring the Involvement Construct 1959The Social Psychology of Groups

Cited by

2023“I got it FIRST”: Antecedents of competitive consumption of a new product

Related works

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

2017Challenging conventional wisdom: Positive waitingarticle · 13 shared references 2018Behavioral Foundations of Queueing Systemsother · 12 shared references 2019Social Influence in the Retail Context: A Contemporary Review of the Literaturearticle · 11 shared references 2012Waiting for service at the checkoutarticle · 11 shared references 2009It Dependsarticle · 11 shared references 2010Worth waiting for: increasing satisfaction by making consumers waitarticle · 10 shared references

Details

Year2018

Typearticle

Published2018-05-21

VenueJournal of Retailing

ISSN-L0022-4359

Languageen

Citations33

Files0 public / 0

ShelfCustomer Service Quality and Loyalty

Identifiers

doi10.1016/j.jretai.2018.04.002

openalex_workW2647519059

Links

Imported from OpenAlex (CC0) — nothing here is generated.