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Managing the professional service firm
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  • 2010Too Many Cooks Spoil the Broth: How High-Status Individuals Decrease Group Effectiveness317 cited
  • 2001Knowledge and Value Creation in Professional Service Firms: A Framework for Analysis302 cited
  • 2006Competitive Implications of Interfirm Mobility257 cited
  • 2010Value creation, competition, and performance in buyer‐supplier relationships247 cited
  • 2003Interpersonal trust in cross-functional, geographically distributed work: A longitudinal study228 cited
  • 2007Unraveling HRM: Identity, Ceremony, and Control in a Management Consulting Firm218 cited
  • 2010The Follower's Dilemma: Innovation and Imitation in the Professional Services Industry188 cited
  • 2008Managing Meaning through Branding — the Case of a Consulting Firm176 cited
  • 2007Expertise and Collaboration in the Geographically Dispersed Organization175 cited
  • 1998Professional Service Constellations: How Strategies and Capabilities Influence Collaborative Stability and Change175 cited
  • 2003Knowledge Development through Client Interaction: A Comparative Study158 cited
  • 2001Asserting Property Rights: Knowledge Codification in the Professional Service Firm148 cited
  • 2016Cyberloafing and job burnout: An investigation in the knowledge-intensive sector147 cited

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2009
Innovation in a global consulting firm: when the problem is too much diversity
146 cited
  • 2007The Horizontal Scope of the Firm: Organizational Tradeoffs vs. Buyer-Supplier Relationships143 cited
  • 2015High‐Performance Work Systems in Professional Service Firms: Examining the Practices‐Resources‐Uses‐Performance Linkage143 cited