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Smart Services – Chancen und Herausforderungen digitalisierter Dienstleistungssysteme für Unternehmen
14 references·7 citing·43 second hop
Smart Services – Chancen und Herausforderungen digitalisierter Dienstleistungssysteme für Unternehmen (2017)Smart Services – Chancen und Herausforder…BUSINESS MODEL TRANSFORMATION PATTERNS OF DATA-DRIVEN INNOVATIONS (2016)BUSINESS MODEL TRANSFORMATION…A gépek korszaka - újratöltve. Erik Brynjolfsson-Andrew McAfee: The Second Machine Age Work, Progress, and Prosperity in a Time of Brilliant Technologies W. W. Norton and Company, New York, 2014, 320 o (2015)A gépek korszaka - újratöltve…“Futurizing” smart service: implications for service researchers and managers (2015)“Futurizing” smart service: i…The Business Model Navigator: 55 Models That Will Revolutionise Your Business (2014)The Business Model Navigator:…How Smart, Connected Products Are Transforming Competition (2014)How Smart, Connected Products…Geschäftsmodelle im Internet der Dinge (2014)Geschäftsmodelle im Internet …Digital Business Strategy: Toward a Next Generation of Insights (2013)Digital Business Strategy: To…A value mapping tool for sustainable business modelling (2013)A value mapping tool for sust…Expanding understanding of service exchange and value co-creation: a social construction approach (2010)Expanding understanding of se…The service system is the basic abstraction of service science (2009)The service system is the bas…Reinventing Your Business Model (2008)Reinventing Your Business Mod…Four strategies for the age of smart services. (2005)Four strategies for the age o…Will you survive the services revolution? (2004)Will you survive the services…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Künstliche Intelligenz als Veränderungstreiber für Geschäftsmodelle (2021)Künstliche Intelligenz als Ve…Dienstleistungen 4.0 (2020)Dienstleistungen 4.0An Integrative Quality Framework for Developing Industrial Smart Services (2019)An Integrative Quality Framew…Smart Services – Konzept einer neuen Marktleistung (2018)Smart Services – Konzept eine…An Approach for a Quality-Based Test of Industrial Smart Service Concepts (2018)An Approach for a Quality-Bas…Collaborative Development of Business Models in Smart Service Ecosystems (2017)Collaborative Development of …Applying Value Proposition Design for Developing Smart Service Business Models in Manufacturing Firms (2017)Applying Value Proposition De…Co‐creating unique value with customers (2004)The future of competition: co-creating unique value with customers (2004)Service encounters, experiences and the customer journey: Defining the field and a call to expand our lens (2017)Antecedents to the adoption of augmented reality smart glasses: A closer look at privacy risks (2018)Towards Circular Business Models: A systematic literature review on classification frameworks and archetypes (2019)An Inquiry into the Nature and Causes of the Wealth of Nations (1776)The Economic Institutions of Capitalism (1987)Theory of value co-creation: a systematic literature review (2014)Actor engagement as a microfoundation for value co-creation (2016)“Service Encounter 2.0”: An investigation into the roles of technology, employees and customers (2017)The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications (1995)Business Models, Business Strategy and Innovation (2009)Business Model Generation : A Handbook for Visionaries, Game Changers, and Challengers (2010)Towards a sufficiency-driven business model: Experiences and opportunities (2015)Circular Economy in the building sector: Three cases and a collaboration tool (2017)Experimenting with a circular business model: Lessons from eight cases (2018)The Social Construction of Reality: A Treatise in the Sociology of Knowledge. (1967)The Strength of Weak Ties (1973)The Constitution of Society. Outline of the Theory of Structuration (1984)The Role of Customer Engagement Behavior in Value Co-Creation (2014)Co-Production and the Co-Creation of Value in Public Services: A suitable case for treatment? (2016)Service-dominant logic 2025 (2016)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Service-dominant logic: continuing the evolution (2007)Institutions and axioms: an extension and update of service-dominant logic (2015)Understanding Customer Experience Throughout the Customer Journey (2016)A resource‐based view of the firm (1984)Strategic alignment: Leveraging information technology for transforming organizations (1999)Firm resources and sustained competitive advantage (2004)Building dynamic capabilities for digital transformation: An ongoing process of strategic renewal (2018)Business Model Design: An Activity System Perspective (2009)From Strategy to Business Models and onto Tactics (2010)Business models for sustainable innovation: state-of-the-art and steps towards a research agenda (2012)Exploring How Usage-Focused Business Models Enable Circular Economy through Digital Technologies (2018)Transforming provider-customer relationships in digital servitization: A relational view on digitalization (2020)Digital Innovation Management: Reinventing Innovation Management Research in a Digital World (2017)Servitization and Industry 4.0 convergence in the digital transformation of product firms: A business model innovation perspective (2019)Understanding digital transformation: A review and a research agenda (2019)The sustainable business model pattern taxonomy—45 patterns to support sustainability-oriented business model innovation (2018)Knowledge management capabilities and organizational risk-taking for business model innovation in SMEs (2020)Corporate Strategy and the Theory of the Firm in the Digital Age (2021)
this work references cited by second hop

References

  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 2013Digital Business Strategy: Toward a Next Generation of Insights4,375 cited
  • 2014How Smart, Connected Products Are Transforming Competition2,600 cited
  • 2008Reinventing Your Business Model2,390 cited
  • 2010Expanding understanding of service exchange and value co-creation: a social construction approach1,426 cited
  • 2009The service system is the basic abstraction of service science786 cited
  • 2013A value mapping tool for sustainable business modelling706 cited
  • 2014The Business Model Navigator: 55 Models That Will Revolutionise Your Business460 cited
  • 2005Four strategies for the age of smart services.421 cited
  • 2015“Futurizing” smart service: implications for service researchers and managers349 cited
  • 2004Will you survive the services revolution?286 cited
  • 2015A gépek korszaka - újratöltve. Erik Brynjolfsson-Andrew McAfee: The Second Machine Age Work, Progress, and Prosperity in a Time of Brilliant Technologies W. W. Norton and Company, New York, 2014, 320 o275 cited
  • 2014Geschäftsmodelle im Internet der Dinge101 cited
  • 2016BUSINESS MODEL TRANSFORMATION PATTERNS OF DATA-DRIVEN INNOVATIONS45 cited

Cited by

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2017
Applying Value Proposition Design for Developing Smart Service Business Models in Manufacturing Firms
32 cited
  • 2017Collaborative Development of Business Models in Smart Service Ecosystems30 cited
  • 2019An Integrative Quality Framework for Developing Industrial Smart Services20 cited
  • 2018Smart Services – Konzept einer neuen Marktleistung13 cited
  • 2021Künstliche Intelligenz als Veränderungstreiber für Geschäftsmodelle11 cited
  • 2020Dienstleistungen 4.010 cited
  • 2018An Approach for a Quality-Based Test of Industrial Smart Service Concepts9 cited