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Quality Information Systems
16 references·1 citing·39 second hop
Quality Information Systems (1990)Quality Information SystemsThe Practice of Management (2012)The Practice of ManagementThe Impact of Quality Management Practices on Performance and Competitive Advantage (1995)The Impact of Quality Managem…Total Quality Management and employee involvement: Are they compatible? (1994)Total Quality Management and …Total quality and human resources management: lessons learned from Baldrige Award-winning companies (1993)Total quality and human resou…Process innovation: reengineering work through information technology (1993)Process innovation: reenginee…Business process improvement : the breakthrough strategy for total quality, productivity, and competitiveness (1991)Business process improvement …An Instrument for Measuring the Critical Factors of Quality Management (1989)An Instrument for Measuring t…The House of Quality (1988)The House of QualitygIBIS: a hypertext tool for exploratory policy discussion (1988)gIBIS: a hypertext tool for e…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…User Involvement and MIS Success: A Review of Research (1984)User Involvement and MIS Succ…The measurement of user information satisfaction (1983)The measurement of user infor…User Involvement in Information System Development: A Conflict Model and Empirical Test (1982)User Involvement in Informati…Out of the Crisis (1982)Out of the CrisisOrganizational Innovation: The Influence of Individual, Organizational, and Contextual Factors on Hospital Adoption of Technological and Administrative Innovations (1981)Organizational Innovation: Th…On the Epistemology of the Inexact Sciences (1959)On the Epistemology of the In…Malcolm Baldrige National Quality Award leadership model (2004)Malcolm Baldrige National Qua…Coefficient Alpha and the Internal Structure of Tests (1951)Total quality management as competitive advantage: A review and empirical study (1995)Arcs of integration: an international study of supply chain strategies (2001)Advertising as Information (1974)Breaking Free from Product Marketing (1977)Strategic Management and Marketing in the Service Sector (1984)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Behavioral Consequences of Service Quality (1996)Conceptual Issues in the Study of Innovation (1976)Organizational Size and the Structuralist Perspective: A Review, Critique, and Proposal (1976)A Dual-Core Model of Organizational Innovation (1978)The Adoption of Radical and Incremental Innovations: An Empirical Analysis (1986)Top management and innovations in banking: Does the composition of the top team make a difference? (1989)The Social Side of Creativity: A Static and Dynamic Social Network Perspective (2003)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)A framework for quality management research and an associated measurement instrument (1994)LEAN AND GREEN? AN EMPIRICAL EXAMINATION OF THE RELATIONSHIP BETWEEN LEAN PRODUCTION AND ENVIRONMENTAL PERFORMANCE (2001)Exploring the Locus of Profitable Pollution Reduction (2002)Contingency research in operations management practices (2008)Development of a Tool for Measuring and Analyzing Computer User Satisfaction (1983)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)Power, politics, and MIS implementation (1983)Combining Qualitative and Quantitative Methods in Information Systems Research: A Case Study1 (1988)Measuring User Participation, User Involvement, and User Attitude (1994)A critical perspective on action research as a method for information systems research (1996)A framework for management information systems (2011)Beyond Accuracy: What Data Quality Means to Data Consumers (1996)Role congruity theory of prejudice toward female leaders. (2002)Transformational, transactional, and laissez-faire leadership styles: A meta-analysis comparing women and men. (2003)Customer value: The next source for competitive advantage (1997)Evolving to a New Dominant Logic for Marketing (2003)The Capabilities of Market-Driven Organizations (1994)A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation1 (2000)DEFINING SUPPLY CHAIN MANAGEMENT (2001)Corporate Social Responsibility (1999)The Business Case for Corporate Social Responsibility: A Review of Concepts, Research and Practice (2010)
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References

  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
  • 1982Out of the Crisis7,278 cited
  • 1993Process innovation: reengineering work through information technology4,378 cited
  • 2012The Practice of Management3,745 cited
  • 1981Organizational Innovation: The Influence of Individual, Organizational, and Contextual Factors on Hospital Adoption of Technological and Administrative Innovations2,468 cited
  • 1988The House of Quality2,266 cited
  • 1989An Instrument for Measuring the Critical Factors of Quality Management2,032 cited
  • 1983The measurement of user information satisfaction1,829 cited
  • 1984User Involvement and MIS Success: A Review of Research1,318 cited
  • 1995The Impact of Quality Management Practices on Performance and Competitive Advantage1,311 cited
  • 1988gIBIS: a hypertext tool for exploratory policy discussion1,093 cited
  • 1991Business process improvement : the breakthrough strategy for total quality, productivity, and competitiveness780 cited
  • 1959On the Epistemology of the Inexact Sciences535 cited
  • 1982User Involvement in Information System Development: A Conflict Model and Empirical Test332 cited
  • 1993Total quality and human resources management: lessons learned from Baldrige Award-winning companies

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254 cited
  • 1994Total Quality Management and employee involvement: Are they compatible?225 cited
  • Cited by

    • 2004Malcolm Baldrige National Quality Award leadership model44 cited