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HR transformation within the hotel industry: building capacity for change
16 references·3 citing·46 second hop
HR transformation within the hotel industry: building capacity for change (2018)HR transformation within the hotel indust…Tourism workforce research: A review, taxonomy and agenda (2016)Tourism workforce research: A…Human resources in tourism: Still waiting for change? – A 2015 reprise (2015)Human resources in tourism: S…Rethinking project management: A structured literature review with a critical look at the brave new world (2014)Rethinking project management…Paradox as a Metatheoretical Perspective (2014)Paradox as a Metatheoretical …Dynamic Decision Making: A Model of Senior Leaders Managing Strategic Paradoxes (2014)Dynamic Decision Making: A Mo…The State of the HR Profession (2013)The State of the HR ProfessionHospitality quality: new directions and new challenges (2011)Hospitality quality: new dire…Desired goals and actual outcomes of e-HRM (2010)Desired goals and actual outc…Revisioning Organization Development (2009)Revisioning Organization Deve…Employee experience of aesthetic labour in retail and hospitality (2007)Employee experience of aesthe…The changing face of HRM: in search of balance (2006)The changing face of HRM: in …The importance of attitude and appearance in the service encounter in retail and hospitality (2005)The importance of attitude an…Using Templates in the Thematic Analysis of Text (2004)Using Templates in the Themat…Human Resource Champions: The Next Agenda for Adding Value and Delivering ResultsHuman Resource Champions: The Next Agenda for Adding Value and Delivering Results By UlrichDave, Boston: Harvard Business School Press, 1997. 281 pages, hard cover, $29.95 (1997)Human Resource Champions: The…The expertise of the change agent: Public performance and backstage activity (1992)The expertise of the change a…Developments in the Management of Human Resources (1988)Developments in the Managemen…Improving Human Resources Management Practices in the Tourism and Hospitality Industry: Portuguese Case Studies (2025)Improving Human Resources Man…Strategic HRM in the logistics and shipping sector: Challenges and opportunities (2024)Strategic HRM in the logistic…Digitalisierung im Tourismus – Tradition muss laufen lernen! (2023)Digitalisierung im Tourismus …Human resources in tourism: Still waiting for change (2007)The Human Dimension (2010)Exploring tourism labor (2011)Effects of different leadership styles on hospitality workers (2018)Sustaining precarity: critically examining tourism and employment (2019)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Services Marketing: Integrating Customer Focus Across the Firm (1996)‘Who's Got the Look?’ Emotional, Aesthetic and Sexualized Labour in Interactive Services (2009)Employment experiences of Polish migrant workers in the UK hospitality sector (2010)Positive emotions and behavioral intentions of customers in full-service restaurants: Does aesthetic labor matter? (2015)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)Qualitative research & evaluation methods (2002)Towards a Methodology for Developing Evidence‐Informed Management Knowledge by Means of Systematic Review (2003)Similarities and contrasts of complexity, uncertainty, risks, and resilience in supply chains and temporary multi-organization projects (2015)Taking stock of project value creation: A structured literature review with future directions for research and practice (2015)Six decades of project management research: Thematic trends and future opportunities (2016)Prospect Theory: An Analysis of Decision under Risk (1979)Prospect theory: An analysis of decision under risk (1988)Dynamic capabilities and strategic management (1997)Contradictions, Dialectics, and Paradoxes in Organizations: A Constitutive Approach† (2016)Integrating Dialectical and Paradox Perspectives on Managing Contradictions in Organizations (2016)The Oxford Handbook of Organizational Paradox (2017)The Managed Heart (1983)The Logic of Practice (1990)The Labour of Aesthetics and the Aesthetics of Organization (2003)Case Study Research: Design and Methods (1984)Naturalistic inquiry (1985)Qualitative Data Analysis: An Expanded Sourcebook (1994)Reinsurance Trading in Lloyd’s of London: Balancing Conflicting-yet-Complementary Logics in Practice (2014)Bowing before Dual Gods: How Structured Flexibility Sustains Organizational Hybridity (2017)Organizational culture and leadership (1993)Motivation and Personality (1997)Dynamic capabilities: what are they? (2000)Action Research: Exploring Perspectives on a Philosophy of Practical Knowing (2011)Action Research: Exploring Perspectives on a Philosophy of Practical Knowing (2011)Care and Possibility: Enacting an Ethic of Care Through Narrative Practice (2012)Doing more with less? Flexible working practices and the intensification of work (2009)It’s a Bittersweet Symphony, this Life: Fragile Academic Selves and Insecure Identities at Work (2013)Interpretive description: A flexible qualitative methodology for medical education research (2020)High Commitment Management in the U.K.: Evidence from the Workplace Industrial Relations Survey, and Employers' Manpower and Skills Practices Survey (1998)'Best practice' human resource management: perfect opportunity or dangerous illusion? (2000)‘Intended’ and ‘implemented’ HRM: the missing linchpin in strategic human resource management research (2006)Virtual HR: Strategic human resource management in the 21st century (1998)On the Interface Between Operations and Human Resources Management (2003)Managing human resources in small organizations: What do we know? (2004)
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References

  • 2004Using Templates in the Thematic Analysis of Text2,240 cited
  • 1997Human Resource Champions: The Next Agenda for Adding Value and Delivering ResultsHuman Resource Champions: The Next Agenda for Adding Value and Delivering Results By UlrichDave, Boston: Harvard Business School Press, 1997. 281 pages, hard cover, $29.95787 cited
  • 2014Dynamic Decision Making: A Model of Senior Leaders Managing Strategic Paradoxes707 cited
  • 1988Developments in the Management of Human Resources684 cited
  • 2014Paradox as a Metatheoretical Perspective585 cited
  • 2015Human resources in tourism: Still waiting for change? – A 2015 reprise378 cited
  • 2007Employee experience of aesthetic labour in retail and hospitality376 cited
  • 2014Rethinking project management: A structured literature review with a critical look at the brave new world325 cited
  • 2005The importance of attitude and appearance in the service encounter in retail and hospitality311 cited
  • 2009Revisioning Organization Development310 cited
  • 2016Tourism workforce research: A review, taxonomy and agenda304 cited
  • 2010Desired goals and actual outcomes of e-HRM268 cited
  • 2006The changing face of HRM: in search of balance226 cited
  • 1992The expertise of the change agent: Public performance and backstage activity214 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 2011Hospitality quality: new directions and new challenges184 cited
  • 2013The State of the HR Profession135 cited
  • Cited by

    • 2024Strategic HRM in the logistics and shipping sector: Challenges and opportunities30 cited
    • 2023Digitalisierung im Tourismus – Tradition muss laufen lernen!7 cited
    • 2025Improving Human Resources Management Practices in the Tourism and Hospitality Industry: Portuguese Case Studies0 cited