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SErvice Engineering Methodology in Practice: A Case Study from Power and Automation Technologies
12 references·2 citing·50 second hop
SErvice Engineering Methodology in Practice: A Case Study from Power and Automation Technologies (2015)SErvice Engineering Methodology in Practi…Balancing Product-service Provider's Performance and Customer's Value: The SErvice Engineering Methodology (SEEM) (2014)Balancing Product-service Pro…The organisational environment’s impact on the servitization of manufacturers (2013)The organisational environmen…Environmental constraints, Product-Service Systems development and impacts on innovation management: learning from manufacturing firms in the French context (2013)Environmental constraints, Pr…Product–Service Systems Engineering: State of the art and research challenges (2012)Product–Service Systems Engin…How to design and offer services successfully (2010)How to design and offer servi…Framing research for service orientation of manufacturers through PSS approaches (2009)Framing research for service …Service Blueprinting: A Practical Technique for Service Innovation (2008)Service Blueprinting: A Pract…Product-Service Systems (2008)Product-Service SystemsOvercoming the Service Paradox in Manufacturing Companies (2005)Overcoming the Service Parado…Knowledge and Skill Chains in Engineering and Manufacturing (2005)Knowledge and Skill Chains in…Service engineering—methodical development of new service products (2003)Service engineering—methodica…Servitization of business: Adding value by adding services (1988)Servitization of business: Ad…From Services to Smart Services: Can Service Engineering Methods get Smarter as well? (2020)From Services to Smart Servic…Process Standardization to Support Service Process Assessment and Re-engineering (2016)Process Standardization to Su…Soft Systems Methodology in Action (1991)Managing the transition from products to services (2003)Looking beyond the rim of one's teacup: a multidisciplinary literature review of Product-Service Systems in Information Systems, Business Management, and Engineering & Design (2013)Structuring servitization-related research (2018)Servitization research: A review and bibliometric analysis of past achievements and future promises (2021)How to Design a Service (1982)Designing services that deliver (1984)Key Concepts for New Service Development (1996)A review of product–service systems design methodologies (2011)How do banks interact with fintech startups? (2020)What Is Total Quality Control (1985)Marketing management: analysis. planning. implementation and control (2000)Servitization: Disentangling the impact of service business model innovation on manufacturing firm performance (2013)Boosting servitization through digitization: Pathways and dynamic resource configurations for manufacturers (2016)Servitization: revisiting the state-of-the-art and research priorities (2017)Competitive Advantage: Creating and Sustaining Superior Performance (1985)Evolving to a New Dominant Logic for Marketing (2003)Open Innovation: The New Imperative for Creating and Profiting from Technology (2003)Product design for product/service systems (2009)A review of decision-support tools and performance measurement and sustainable supply chain management (2014)Managerial practices for designing circular economy business models (2018)The Experience Economy (2012)Theory of value co-creation: a systematic literature review (2014)Understanding Customer Experience Throughout the Customer Journey (2016)A Practical Guide for Policy Analysis: The Eightfold Path to More Effective Problem Solving (2019)Eight types of product–service system: eight ways to sustainability? Experiences from SusProNet (2004)State-of-the-art in product-service systems (2007)Cooperative and responsive manufacturing enterprises (2011)Internal and external alignment in the servitization journey – overcoming the challenges (2015)Product-service system business model archetypes and sustainability (2019)Case Study Research: Design and Methods (1984)Toward a New Conception of the Environment-Competitiveness Relationship (1995)Strategic management a stakeholder approach (2010)A systematic review of research on innovation in hospitality and tourism (2016)How should firms reconcile their open innovation capabilities for incorporating external actors in innovations aimed at sustainable development? (2017)A Systematic Review of Eco-Innovation and Performance from the Resource-Based and Stakeholder Perspectives (2019)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)The iron cage revisited institutional isomorphism and collective rationality in organizational fields (2004)The relationship between servitization and product customization strategies (2018)The state-of-the-art of the theory on Product-Service Systems (2019)Towards a Conceptual Development of Industry 4.0, Servitisation, and Circular Economy: A Systematic Literature Review (2021)The Service Economy (1968)Eco-efficiency: the business link to sustainable development (1998)The PSO triangle: designing product, service and organisation to create value (2009)Collaborative Consumption: Towards a Resource-Saving Consumption Culture (2013)Reverse logistics and closed-loop supply chain of Waste Electrical and Electronic Equipment (WEEE)/E-waste: A comprehensive literature review (2018)Exploring the financial consequences of the servitization of manufacturing (2008)The servitization of manufacturing (2009)Industrial Product-Service Systems—IPS 2 (2010)
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References

  • 1988Servitization of business: Adding value by adding services2,640 cited
  • 2008Service Blueprinting: A Practical Technique for Service Innovation1,195 cited
  • 2005Overcoming the Service Paradox in Manufacturing Companies995 cited
  • 2003Service engineering—methodical development of new service products460 cited
  • 2012Product–Service Systems Engineering: State of the art and research challenges388 cited
  • 2008Product-Service Systems250 cited
  • 2010How to design and offer services successfully232 cited
  • 2013Environmental constraints, Product-Service Systems development and impacts on innovation management: learning from manufacturing firms in the French context133 cited
  • 2009Framing research for service orientation of manufacturers through PSS approaches118 cited
  • 2013The organisational environment’s impact on the servitization of manufacturers97 cited
  • 2014Balancing Product-service Provider's Performance and Customer's Value: The SErvice Engineering Methodology (SEEM)67 cited
  • 2005Knowledge and Skill Chains in Engineering and Manufacturing22 cited

Cited by

  • 2020From Services to Smart Services: Can Service Engineering Methods get Smarter as well?12 cited
  • 2016Process Standardization to Support Service Process Assessment and Re-engineering

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10 cited