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Catalogues and Counters: A History of Sears, Roebuck and Company.
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  • 2003The Diffusion of E-commerce among SMEs: Theoretical Implications and Empirical Evidence105 cited
  • 2015The Evolution of Retailing50 cited
  • 1983Corporate Philanthropy as a Cooptive Relation49 cited
  • 1989"Light Manufacturing": The Feminization of American Office Work, 1900-193045 cited
  • 1956Management Decentralization: An Historical Analysis36 cited
  • 2000‘Carry Your Credit in Your Pocket’: The Early History of the Credit Card at Bank of America and Chase Manhattan31 cited
  • 1997Objects in the rearview mirror may appear closer than they are25 cited
  • 2003The taming of the buyer: the retail inventory method and the early twentieth century department store25 cited
  • 1986Industrial Recreation, the Second World War, and the Revival of Welfare Capitalism, 1934–196019 cited
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  • 1998Organizational Structure and Firm Innovation in a Retail Chain17 cited
  • 2010A History of Historical Research in Marketing13 cited
  • 1981The Department Store, Its Past and Its Future - Merchant Princes: An Intimate History of Jewish Families Who Built Great Department Stores. By Leon Harris. New York, Harper and Row, 1979. Pp. xx + 411. $12.95. - The Grand Emporiums: The Illustrated History of America's Great Department Stores. By Robert Hendrickson. New York, Stein and Day, 1979. Pp. viii + 488. $14.95. - Sears, Roebuck, U.S.A.: The Great American Catalog Store and How it Grew. By Gordon L. Weil. New York, Stein and Day, 1977. Pp. xiv. + 277. $10.95. - Shopping in Style: London from the Restoration to Edwardian Elegance. By Alison Adburgham. London, Thames and Hudson, 1979. Pp. 192. $14.95.

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11 cited
  • 2012(Re-)Reading Medical Trade Catalogs: The Uses of Professional Advertising in British Medical Practice, 1870–191410 cited
  • 2008The Larkin Clubs of Ten: Consumer Buying Clubs and Mail-Order Commerce, 1890–194010 cited
  • 2007The Larkin Clubs of Ten: Consumer Buying Clubs and Mail-Order Commerce, 1890–194010 cited