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What obstruct customer acceptance of internet banking? Security and privacy, risk, trust and website usability and the role of moderators
16 references·16 citing·32 second hopsampled
What obstruct customer acceptance of internet banking? Security and privacy, risk, trust and website usability and the role of moderators (2018)What obstruct customer acceptance of inte…A primer on partial least squares structural equation modeling (PLS-SEM) (2015)A primer on partial least squ…A primer on partial least squares structural equation modeling (PLS-SEM) (2014)A primer on partial least squ…A Primer on Partial Least Squares Structural Equation Modeling (2013)A Primer on Partial Least Squ…\nThe use of partial least squares path modeling in international marketing (2009)\nThe use of partial least sq…Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Technology Acceptance Model 3…Factors influencing the adoption of internet banking: An integration of TAM and TPB with perceived risk and perceived benefit (2008)Factors influencing the adopt…An Extended Privacy Calculus Model for E-Commerce Transactions (2006)An Extended Privacy Calculus …Consumer acceptance of online banking: an extension of the technology acceptance model (2004)Consumer acceptance of online…User Acceptance of Information Technology: Toward A Unified View1 (2003)User Acceptance of Informatio…Predicting e-services adoption: a perceived risk facets perspective (2003)Predicting e-services adoptio…A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion/Adoption Study (2003)A Partial Least Squares Laten…A Trust Model for Consumer Internet Shopping (2001)A Trust Model for Consumer In…Why Don’t Men Ever Stop to Ask for Directions? Gender, Social Influence, and Their Role in Technology Acceptance and Usage Behavior1 (2000)Why Don’t Men Ever Stop to As…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …Attitude-behavior relations: A theoretical analysis and review of empirical research. (1977)Attitude-behavior relations: …Hyper-Personalization for Enhancing Customer Loyalty and Satisfaction in Customer Relationship Management (CRM) Systems (2023)Hyper-Personalization for Enh…An investigation on the influencing factors of elderly people's intention to use financial AI customer service (2023)An investigation on the influ…Adoption and use of digital financial services: A meta analysis of barriers and facilitators (2023)Adoption and use of digital f…Determinants of the Intention to Adopt Digital-Only Banks in Malaysia: The Extension of Environmental Concern (2022)Determinants of the Intention…Antecedents of Behavioural Intention to Adopt Internet Banking Using Structural Equation Modelling (2022)Antecedents of Behavioural In…To leave or retain? An interplay between quality digital banking services and customer satisfaction (2021)To leave or retain? An interp…The impact of business analytics capability on data-driven culture and exploration: achieving a competitive advantage (2021)The impact of business analyt…Safety first: extending UTAUT to better predict mobile payment adoption by incorporating perceived security, perceived risk and trust (2021)Safety first: extending UTAUT…Investigating service innovation, bank reputation and customer trust: evidence from Indian retail banking (2021)Investigating service innovat…Frontline healthcare providers’ behavioural intention to Internet of Things (IoT)-enabled healthcare applications: A gender-based, cross-generational study (2021)Frontline healthcare provider…Revisiting dynamic capability for organizations' innovation types (2020)Revisiting dynamic capability…E-wallet: factors influencing user acceptance towards cashless society in Malaysia among public universities (2020)E-wallet: factors influencing…Barriers in adoption of internet banking: A structural equation modeling - Neural network approach (2020)Barriers in adoption of inter…Analyzing the factors influencing adoption intention of internet banking: Applying DEMATEL-ANP-SEM approach (2020)Analyzing the factors influen…How does business-IT strategic alignment dimension impact on organizational performance measures (2019)How does business-IT strategi…Customers' Perceived Risk and Trust in Using Mobile Money Services—an Empirical Study of Ghana (2018)Customers' Perceived Risk and…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy mechanism in human agency. (1982)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)Nature of Prejudice (1954)The Handbook of Social Psychology (1969)From Intentions to Actions: A Theory of Planned Behavior (1985)The Elaboration Likelihood Model of Persuasion (1986)Structural Equations with Latent Variables (1989)How to Write Up and Report PLS Analyses (2009)Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)The theory of planned behavior (1991)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Older Adults' Reasons for Using Technology while Aging in Place (2015)Diffusion of Innovations 1 (2019)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Unified Theory of Acceptance and Use of Technology: A Synthesis and the Road Ahead (2016)Re-examining the Unified Theory of Acceptance and Use of Technology (UTAUT): Towards a Revised Theoretical Model (2017)The technology acceptance model (TAM): A meta-analytic structural equation modeling approach to explaining teachers’ adoption of digital technology in education (2018)Construct validity in psychological tests. (1955)Review of Psychometric theory (2nd ed.). (1979)Significance tests and goodness of fit in the analysis of covariance structures. (1980)The Commitment-Trust Theory of Relationship Marketing (1994)PLS-SEM: Indeed a Silver Bullet (2011)Coefficient Alpha and the Internal Structure of Tests (1951)Structural Equations with Latent Variables. (1991)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Partial least squares structural equation modeling (PLS-SEM) (2014)When to use and how to report the results of PLS-SEM (2018)Common Beliefs and Reality About PLS (2014)Assessing measurement model quality in PLS-SEM using confirmatory composite analysis (2019)
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References

  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 2003User Acceptance of Information Technology: Toward A Unified View144,945 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 2015A primer on partial least squares structural equation modeling (PLS-SEM)18,923 cited
  • 2014A primer on partial least squares structural equation modeling (PLS-SEM)12,786 cited
  • 2009\nThe use of partial least squares path modeling in international marketing11,331 cited
  • 2008Technology Acceptance Model 3 and a Research Agenda on Interventions8,138 cited
  • 1977Attitude-behavior relations: A theoretical analysis and review of empirical research.7,609 cited
  • 2003A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion/Adoption Study6,477 cited
  • 2000Why Don’t Men Ever Stop to Ask for Directions? Gender, Social Influence, and Their Role in Technology Acceptance and Usage Behavior14,353 cited
  • 2003Predicting e-services adoption: a perceived risk facets perspective3,346 cited
  • 2013A Primer on Partial Least Squares Structural Equation Modeling2,941 cited
  • 2006An Extended Privacy Calculus Model for E-Commerce Transactions2,637 cited

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2008
Factors influencing the adoption of internet banking: An integration of TAM and TPB with perceived risk and perceived benefit
2,037 cited
  • 2001A Trust Model for Consumer Internet Shopping2,011 cited
  • 2004Consumer acceptance of online banking: an extension of the technology acceptance model1,772 cited
  • Cited by

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    • 2019How does business-IT strategic alignment dimension impact on organizational performance measures97 cited
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    • 2023Hyper-Personalization for Enhancing Customer Loyalty and Satisfaction in Customer Relationship Management (CRM) Systems74 cited
    • 2023An investigation on the influencing factors of elderly people's intention to use financial AI customer service73 cited
    • 2021Frontline healthcare providers’ behavioural intention to Internet of Things (IoT)-enabled healthcare applications: A gender-based, cross-generational study63 cited
    • 2022Determinants of the Intention to Adopt Digital-Only Banks in Malaysia: The Extension of Environmental Concern60 cited
    • 2020Revisiting dynamic capability for organizations' innovation types60 cited
    • 2022Antecedents of Behavioural Intention to Adopt Internet Banking Using Structural Equation Modelling57 cited
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    • 2021Investigating service innovation, bank reputation and customer trust: evidence from Indian retail banking47 cited
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    • 2018Customers' Perceived Risk and Trust in Using Mobile Money Services—an Empirical Study of Ghana41 cited