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Complexity and viability in service ecosystems · Study

WorkComplexity and viability in service ecosystems

Evert Gummesson2018

Work2018

Complexity and viability in service ecosystems

Evert Gummesson · Cristina Mele · Francesco Polese

33 citations·0/0 files stored·Marketing Theory

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Service and Product Innovation Customer Service Quality and Loyalty Digital Platforms and Economics

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References

2007Service-dominant logic: continuing the evolution 1956General Systems Theory—The Skeleton of Science 2016Service-dominant logic 2025 1994The quark and the jaguar: adventures in the simple and the complex 1984The Viable System Model: Its Provenance, Development, Methodology and Pathology 2014Value propositions 2012Toward a Service (Eco)Systems Perspective on Value Creation 2016Systems, networks, and ecosystems in service research

Cited by

2021Professional Competence of Vocational Teachers: a Conceptual Review 2019Cause-related marketing: an exploration of new avenues through conjoint analysis 2022The evolution of service systems to service ecosystems: A literature review 2021Actor transformation in service: a process model for vulnerable consumers 2020Close knit: using consumption communities to overcome loneliness 2022Balanced centricity: a joint institutional logic within open collaborative ecosystems

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2020The Role of Emergence in Service Systemsother · 9 shared references 2022Triggering a patient-driven service innovation to foster the service ecosystem well-being: a case studyarticle · 7 shared references 2017Feed People Firstarticle · 6 shared references 2021Emergence and phase transitions in service ecosystemsarticle · 6 shared references 2021A bibliometric review of service ecosystems research: current status and future directionsarticle · 6 shared references 2017The viable system perspective of actors in eco-systemsarticle · 6 shared references

Details

Year2018

Typeeditorial

Published2018-05-01

VenueMarketing Theory

ISSN-L1470-5931

Languageen

Citations33

Files0 public / 0

ShelfService and Product Innovation

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doi10.1177/1470593118774201

openalex_workW2800916169

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2019Trust and its predictors within a cyber-physical system context