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Complexity and viability in service ecosystems
16 references·10 citing·43 second hop
Complexity and viability in service ecosystems (2018)Complexity and viability in service ecosy…Case Theory in Business and Management: Reinventing Case Study Research (2017)Case Theory in Business and M…The role of shared intentions in the emergence of service ecosystems (2016)The role of shared intentions…Systems, networks, and ecosystems in service research (2016)Systems, networks, and ecosys…Systemic principles of value co-creation: Synergetics of value and service ecosystems (2016)Systemic principles of value …Service-dominant logic 2025 (2016)Service-dominant logic 2025Fostering a trans-disciplinary perspectives of service ecosystems (2016)Fostering a trans-disciplinar…Value propositions (2014)Value propositionsViable service systems and decision making in service management (2012)Viable service systems and de…Toward a Service (Eco)Systems Perspective on Value Creation (2012)Toward a Service (Eco)Systems…Structure and Dynamics of a “T-Shaped” Knowledge: From Individuals to Cooperating Communities of Practice (2012)Structure and Dynamics of a “…An Introduction to the Viable Systems Approach and its Contribution to Marketing (2012)An Introduction to the Viable…Total Relationship Marketing (2009)Total Relationship MarketingService-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…The quark and the jaguar: adventures in the simple and the complex (1994)The quark and the jaguar: adv…The Viable System Model: Its Provenance, Development, Methodology and Pathology (1984)The Viable System Model: Its …General Systems Theory—The Skeleton of Science (1956)General Systems Theory—The Sk…The evolution of service systems to service ecosystems: A literature review (2022)The evolution of service syst…Balanced centricity: a joint institutional logic within open collaborative ecosystems (2022)Balanced centricity: a joint …Professional Competence of Vocational Teachers: a Conceptual Review (2021)Professional Competence of Vo…Actor transformation in service: a process model for vulnerable consumers (2021)Actor transformation in servi…Taking an eventful historic turn down the cultural memory lane (2020)Taking an eventful historic t…Management of complexity in the care ecosystem (2020)Management of complexity in t…How much is enough? The role of effort in market shaping (2020)How much is enough? The role …Close knit: using consumption communities to overcome loneliness (2020)Close knit: using consumption…Trust and its predictors within a cyber-physical system context (2019)Trust and its predictors with…Cause-related marketing: an exploration of new avenues through conjoint analysis (2019)Cause-related marketing: an e…Central Problems in Social Theory (1979)The Constitution of Society. (1988)Evolving to a New Dominant Logic for Marketing (2003)Motives and resources for value co-creation in a multi-stakeholder ecosystem: A managerial perspective (2016)Smart tourism destinations: ecosystems for tourism destination competitiveness (2016)An introduction to cybernetics (1956)Brain of the firm (1972)The Heart of Enterprise (1980)Systemic Intervention for Public Health (2006)Rethinking quality and improvement in higher education (2008)How does business analytics contribute to business value? (2016)Service-dominant logic: reactions, reflections and refinements (2006)Managing the co-creation of value (2007)Customer Engagement (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Institutions and axioms: an extension and update of service-dominant logic (2015)Economic Action and Social Structure: The Problem of Embeddedness (1985)Strategic management a stakeholder approach (2010)Fresh perspectives on customer experience (2015)Value cocreation in service ecosystems (2017)Institutions, Institutional Change and Economic Performance (1991)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)A systems perspective on markets – Toward a research agenda (2017)Examining branding co-creation in brand communities on social media: Applying the paradigm of Stimulus-Organism-Response (2017)Network management in the era of ecosystems: Systematic review and management framework (2017)A Theory of Cognitive Dissonance (1957)A Theory of Cognitive Dissonance (2017)The Evolution and Prospects of Service-Dominant Logic (2017)How Does Innovation Emerge in a Service Ecosystem? (2018)A complex adaptive systems agenda for ecosystem research methodology (2019)The Commitment-Trust Theory of Relationship Marketing (1994)A Tool to Analyze, Ideate and Develop Circular Innovation Ecosystems (2020)A transformative supply chain response to COVID-19 (2020)The Strength of Weak Ties (1973)Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)Digital Content Marketing's Role in Fostering Consumer Engagement, Trust, and Value: Framework, Fundamental Propositions, and Implications (2018)Paradoxes of artificial intelligence in consumer markets: Ethical challenges and opportunities (2020)Organizational Information Requirements, Media Richness and Structural Design (1986)A Unified Theory of Development: A Dialectic Integration of Nature and Nurture (2010)Embracing Causal Complexity (2016)Organizations as Adaptive Systems in Complex Environments: The Case of China (1999)Optimal Structure, Market Dynamism, and the Strategy of Simple Rules (2009)Social complexity as a proximate and ultimate factor in communicative complexity (2012)
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References

  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 1956General Systems Theory—The Skeleton of Science2,333 cited
  • 2016Service-dominant logic 20251,365 cited
  • 1994The quark and the jaguar: adventures in the simple and the complex786 cited
  • 1984The Viable System Model: Its Provenance, Development, Methodology and Pathology759 cited
  • 2014Value propositions307 cited
  • 2012Toward a Service (Eco)Systems Perspective on Value Creation299 cited
  • 2016Systems, networks, and ecosystems in service research271 cited
  • 2016Fostering a trans-disciplinary perspectives of service ecosystems251 cited
  • 2016Systemic principles of value co-creation: Synergetics of value and service ecosystems203 cited
  • 2016The role of shared intentions in the emergence of service ecosystems193 cited
  • 2009Total Relationship Marketing147 cited
  • 2012An Introduction to the Viable Systems Approach and its Contribution to Marketing124 cited
  • 2012Viable service systems and decision making in service management124 cited
  • 2012Structure and Dynamics of a “T-Shaped” Knowledge: From Individuals to Cooperating Communities of Practice85 cited

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  • 2017Case Theory in Business and Management: Reinventing Case Study Research80 cited
  • Cited by

    • 2021Professional Competence of Vocational Teachers: a Conceptual Review75 cited
    • 2019Cause-related marketing: an exploration of new avenues through conjoint analysis30 cited
    • 2022The evolution of service systems to service ecosystems: A literature review29 cited
    • 2020Management of complexity in the care ecosystem28 cited
    • 2021Actor transformation in service: a process model for vulnerable consumers27 cited
    • 2020Close knit: using consumption communities to overcome loneliness25 cited
    • 2022Balanced centricity: a joint institutional logic within open collaborative ecosystems15 cited
    • 2020Taking an eventful historic turn down the cultural memory lane15 cited
    • 2019Trust and its predictors within a cyber-physical system context13 cited
    • 2020How much is enough? The role of effort in market shaping9 cited