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Affect or cognition: which is more influencing older adult consumers' loyalty?
16 references·0 citing·44 second hop
Affect or cognition: which is more influencing older adult consumers' loyalty? (2018)Affect or cognition: which is more influe…Translation, adaptation and validation of instruments or scales for use in cross‐cultural health care research: a clear and user‐friendly guideline (2010)Translation, adaptation and v…Satisfaction: a behavioral perspective on the consumer (2010)Satisfaction: a behavioral pe…When Good Brands Do Bad (2004)When Good Brands Do BadCommon method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)The Chain of Effects from Bra…Brand trust in the context of consumer loyalty (2001)Brand trust in the context of…Affective Influences on Judgments and Behavior in Organizations: An Information Processing Perspective (2001)Affective Influences on Judgm…Whence Consumer Loyalty? (1999)Whence Consumer Loyalty?Relational Benefits in Services Industries: The Customer's Perspective (1998)Relational Benefits in Servic…Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Customer Loyalty: Toward an I…Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Conceptualizing, Measuring, a…Managing Brand Equity: Capitalizing on the Value of a Brand Name (1992)Managing Brand Equity: Capita…The Dimensionality of Consumption Emotion Patterns and Consumer Satisfaction (1991)The Dimensionality of Consump…Managing brand equity : capitalizing on the value of a brand name. (1991)Managing brand equity : capit…Feeling and thinking: Preferences need no inferences. (1980)Feeling and thinking: Prefere…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Cognitive Model of the Ante…Back-Translation for Cross-Cultural Research (1970)Power analysis and determination of sample size for covariance structure modeling. 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References

  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1993Conceptualizing, Measuring, and Managing Customer-Based Brand Equity14,745 cited
  • 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
  • 1980Feeling and thinking: Preferences need no inferences.8,070 cited
  • 1999Whence Consumer Loyalty?7,319 cited
  • 2001The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty6,666 cited
  • 1994Customer Loyalty: Toward an Integrated Conceptual Framework6,599 cited
  • 2010Satisfaction: a behavioral perspective on the consumer6,042 cited
  • 1991Managing brand equity : capitalizing on the value of a brand name.3,547 cited
  • 2010Translation, adaptation and validation of instruments or scales for use in cross‐cultural health care research: a clear and user‐friendly guideline3,310 cited
  • 1992Managing Brand Equity: Capitalizing on the Value of a Brand Name2,449 cited
  • 1998Relational Benefits in Services Industries: The Customer's Perspective2,347 cited
  • 1991The Dimensionality of Consumption Emotion Patterns and Consumer Satisfaction2,162 cited
  • 2004When Good Brands Do Bad1,552 cited

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Brand trust in the context of consumer loyalty
1,340 cited
  • 2001Affective Influences on Judgments and Behavior in Organizations: An Information Processing Perspective898 cited
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