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Quality in museums and libraries: a comparison of indicators
4 references·3 citing·24 second hop
Quality in museums and libraries: a comparison of indicators (2018)Quality in museums and libraries: a compa…Cultural Value: User value of museums and galleries: a critical view of the literature (2014)Cultural Value: User value of…The balanced scorecard: Translating strategy into action (1997)The balanced scorecard: Trans…Performance Indicators for Museums: Progress Report from Wintergreen (1994)Performance Indicators for Mu…Marketing in Museums: Means or Master of the Mission? (1989)Marketing in Museums: Means o…O uso de indicadores de desempenho na avaliação dos serviços prestados por uma biblioteca universitária (2023)O uso de indicadores de desem…What is the gap between curator’s plan and visitors’ perception of the palace museum? (2022)What is the gap between curat…Valor de las tecnologías de la información y la comunicación (TIC) en museos (2022)Valor de las tecnologías de l…Museum audiences (1986)Cultural Literacy: What Every American Needs to Know (1987)No business like show business (1987)The Problem and Promise of Museum Goals (1990)The Development of Marketing in the Canadian Museum Community, 1840-1989 (2003)Museums: From Cabinets of Curiosity to Cultural Shopping Experiences (2016)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. (1998)Value creation in E‐business (2001)The Research Act: A Theoretical Introduction to Sociological Methods (1979)Case Study Research: Design and Methods (1984)Case study research: design and methods (2011)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Como Elaborar Projetos de Pesquisa (2010)Plano de desenvolvimento institucional - 2007-2011 (2013)The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)A Strategic Framework for Customer Relationship Management (2005)Measuring Organizational Performance: Towards Methodological Best Practice (2009)Enabling accountability in museums (1996)The performance of performance indicators in the arts (1996)Evaluating the efficiency of museums using multiple outputs: evidence from a regional system of museums in Spain (2013)Enhancing our understanding of museum audiences: visitor studies in the twenty-first century (2015)La Casa del Museo (Ciudad de México, 1972–1980): una etnografía multilocal sobre la acción cultural extramuros (2020)Intercultural Dialogues in Third Spaces: A Study of Learning Experiences of Museum Visitors (2021)
this work references cited by second hop

References

  • 1997The balanced scorecard: Translating strategy into action8,199 cited
  • 1989Marketing in Museums: Means or Master of the Mission?23 cited
  • 1994Performance Indicators for Museums: Progress Report from Wintergreen18 cited
  • 2014Cultural Value: User value of museums and galleries: a critical view of the literature12 cited

Cited by

  • 2022What is the gap between curator’s plan and visitors’ perception of the palace museum?6 cited
  • 2022Valor de las tecnologías de la información y la comunicación (TIC) en museos3 cited
  • 2023O uso de indicadores de desempenho na avaliação dos serviços prestados por uma biblioteca universitária1 cited

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