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Society or the environment? Understanding how consumers evaluate brand messages about corporate social responsibility activities
16 references·9 citing·43 second hop
Society or the environment? Understanding how consumers evaluate brand messages about corporate social responsibility activities (2018)Society or the environment? Understanding…The United Nations Development Programme (2017)The United Nations Developmen…Putting the S back in corporate social responsibility: A multilevel theory of social change in organizations (2007)Putting the S back in corpora…Building Corporate Associations: Consumer Attributions for Corporate Socially Responsible Programs (2006)Building Corporate Associatio…The impact of perceived corporate social responsibility on consumer behavior (2005)The impact of perceived corpo…Evolving sustainably: a longitudinal study of corporate sustainable development (2004)Evolving sustainably: a longi…Corporate Social Responsibility and Marketing: An Integrative Framework (2004)Corporate Social Responsibili…Misery Loves Companies: Rethinking Social Initiatives by Business (2003)Misery Loves Companies: Rethi…Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Some New Thoughts on Conceptu…Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility (2001)Does Doing Good Always Lead t…Partnerships from cannibals with forks: The triple bottom line of 21st‐century business (1998)Partnerships from cannibals w…The Company and the Product: Corporate Associations and Consumer Product Responses (1997)The Company and the Product: …A Natural-Resource-Based View of the Firm (1995)A Natural-Resource-Based View…Measuring the hedonic and utilitarian sources of consumer attitudes (1991)Measuring the hedonic and uti…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Problems and Strategies in Services Marketing (1985)Problems and Strategies in Se…Breaking Free from Product Marketing (1977)Breaking Free from Product Ma…From green demand to deceptive practices: A cross-cultural study the impact of consumer green preferences on corporate greenwashing behavior in China, Republic of Korea, and Malaysia (2025)From green demand to deceptiv…Brand Social Sustainability and Consumer Behavior: A Systematic Literature Review and Future Research Agenda (2025)Brand Social Sustainability a…Exploring the Impact of Sustainability Trade-Offs: The Role of Product and Sustainability Types in Consumer Purchases Mediated by Moral Regulation (2024)Exploring the Impact of Susta…Prosocial messaging during the COVID-19 pandemic: a longitudinal examination of email advertisements (2022)Prosocial messaging during th…Consumer preferences for circular outdoor sporting goods: An Adaptive Choice-Based Conjoint analysis among residents of European outdoor markets (2022)Consumer preferences for circ…Sustainability through the lens of the professional adviser: the case for brand trust (2021)Sustainability through the le…Do Good, Have Good: A Mechanism of Fostering Customer Pro-Environmental Behaviors (2021)Do Good, Have Good: A Mechani…Consumer interpretations of fashion sustainability terminology communicated through labelling (2021)Consumer interpretations of f…Consumer Response to Perceived Hypocrisy in Corporate Social Responsibility Activities (2020)Consumer Response to Perceive…Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)A theory of justice original editionSensemaking in Organizations (1996)Why would corporations behave in socially responsible ways? an institutional theory of corporate social responsibility (2007)Strategic management a stakeholder approach (2010)The Impact of Corporate Sustainability on Organizational Processes and Performance (2014)ESG and financial performance: aggregated evidence from more than 2000 empirical studies (2015)Possessions and the Extended Self (1988)The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders (1991)Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)What We Know and Don’t Know About Corporate Social Responsibility (2012)Corporate social responsibility and access to finance (2013)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Firm Resources and Sustained Competitive Advantage (1991)Firm resources and sustained competitive advantage (2004)Stakeholder Theory: The State of the Art (2010)Socioemotional Wealth in Family Firms (2012)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)Institutions, Institutional Change and Economic Performance (1990)A review of the theories of corporate social responsibility: Its evolutionary path and the road ahead (2007)What drives corporate social performance? The role of nation-level institutions (2012)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)E‐service quality: a model of virtual service quality dimensions (2003)The Customer Relationship Management Process: Its Measurement and Impact on Performance (2004)The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions (2012)Corporate Stakeholders and Corporate Finance (1987)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Building Strong Brands (1995)Introduction (2002)A framework of sustainable supply chain management: moving toward new theory (2008)Scrutiny, Norms, and Selective Disclosure: A Global Study of Greenwashing (2011)A RESOURCE-BASED PERSPECTIVE ON CORPORATE ENVIRONMENTAL PERFORMANCE AND PROFITABILITY. (1997)Is the Resource-Based "View" a Useful Perspective for Strategic Management Research? (2001)Corporate Social and Financial Performance: A Meta-Analysis (2003)Electoral Engineering (2004)Advances in development reverse fertility declines (2009)Challenges and opportunities in examining and addressing intersectional stigma and health (2019)
this work references cited by second hop

References

  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1995A Natural-Resource-Based View of the Firm5,401 cited
  • 1998Partnerships from cannibals with forks: The triple bottom line of 21st‐century business5,334 cited
  • 2003Misery Loves Companies: Rethinking Social Initiatives by Business5,126 cited
  • 2017The United Nations Development Programme4,894 cited
  • 2001Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility4,659 cited
  • 1997The Company and the Product: Corporate Associations and Consumer Product Responses4,189 cited
  • 2001Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach3,537 cited
  • 2007Putting the S back in corporate social responsibility: A multilevel theory of social change in organizations3,447 cited
  • 2004Evolving sustainably: a longitudinal study of corporate sustainable development2,890 cited
  • 1985Problems and Strategies in Services Marketing2,819 cited
  • 1991Measuring the hedonic and utilitarian sources of consumer attitudes2,211 cited
  • 2005The impact of perceived corporate social responsibility on consumer behavior2,063 cited
  • 1977Breaking Free from Product Marketing2,056 cited

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2004
Corporate Social Responsibility and Marketing: An Integrative Framework
1,872 cited
  • 2006Building Corporate Associations: Consumer Attributions for Corporate Socially Responsible Programs1,593 cited
  • Cited by

    • 2020Consumer Response to Perceived Hypocrisy in Corporate Social Responsibility Activities31 cited
    • 2022Consumer preferences for circular outdoor sporting goods: An Adaptive Choice-Based Conjoint analysis among residents of European outdoor markets31 cited
    • 2021Consumer interpretations of fashion sustainability terminology communicated through labelling28 cited
    • 2021Do Good, Have Good: A Mechanism of Fostering Customer Pro-Environmental Behaviors24 cited
    • 2024Exploring the Impact of Sustainability Trade-Offs: The Role of Product and Sustainability Types in Consumer Purchases Mediated by Moral Regulation17 cited
    • 2021Sustainability through the lens of the professional adviser: the case for brand trust16 cited
    • 2025Brand Social Sustainability and Consumer Behavior: A Systematic Literature Review and Future Research Agenda14 cited
    • 2025From green demand to deceptive practices: A cross-cultural study the impact of consumer green preferences on corporate greenwashing behavior in China, Republic of Korea, and Malaysia8 cited
    • 2022Prosocial messaging during the COVID-19 pandemic: a longitudinal examination of email advertisements7 cited