Business process management success framework for transition economies

Abstract

This article presents business process management (BPM) framework, which considers the specific circumstances in transition economies. The analysis of 47 papers shows that in addition to common critical success factors, BPM adoption in transition economies should also consider factors such as environment, external stakeholders impact, ownership, and implementation context. The proposed framework contributes to the theory by offering a solid foundation for future research and to the practice by indicating essential constructs for effective BPM.

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