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Co-Production and the Co-Creation of Value in Public Services

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2005Removing the fuzziness from the fuzzy front-end of service innovations through customer interactions410 cited

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2019Co-production as a driver of client satisfaction with public service organizations: an analysis of German day-care centres36 cited
2021New Pythias of public administration: ambiguity and choice in AI systems as challenges for governance30 cited
2022Public value creation and appropriation mechanisms in public–private partnerships: How does it play a role?29 cited
2022Dis/value in co-production, co-design and co-innovation for individuals, groups and society28 cited
2023For all seasons? Exploring the policy-context for co-creation23 cited
2019Rethinking coproduction: amplifying involvement and effectiveness23 cited
2022Not the usual suspects: creating the conditions for and implementing co-production with marginalised young people in Glasgow19 cited
2024Street-level bureaucracy and Co-creation: towards theory synthesis and cross-fertilization16 cited
2022Realizing public values in the co-production of public services: the effect of efficacy and trust on coping with public values conflicts14 cited
2022Beyond Open Access: Conceptualizing Open Science for Knowledge Co-creation9 cited
2024Exploring Interactions in the Co-Production of Social Care Services with Vulnerable Citizens7 cited
2023Coproducing Wellbeing Policy: A Theory of Thriving in Financial Hardship

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5 cited

2021Dreaming the impossible dream? An exploratory study on the expectations of Dutch clients with multiple problems concerning the co‐production of public services5 cited

2020Re-Shaping Physical and Digital Consumer and Participative Co-Production Processes4 cited

2025Institutional environment and passive co-production: exploring the roles of government deterrence and social norms3 cited