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Shoppers’ attachment with retail stores: Antecedents and impact on patronage intentions
16 references·16 citing·38 second hopsampled
Shoppers’ attachment with retail stores: Antecedents and impact on patronage intentions (2018)Shoppers’ attachment with retail stores: …Brand Attachment and Brand Attitude Strength: Conceptual and Empirical Differentiation of Two Critical Brand Equity Drivers (2010)Brand Attachment and Brand At…Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)Factors Influencing the Effec…Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)Factors Influencing the Effec…The Ties That Bind: Measuring the Strength of Consumers’ Emotional Attachments to Brands (2005)The Ties That Bind: Measuring…Developing and validating measures of facets of customer-based brand equity (2003)Developing and validating mea…The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions (2002)The Influence of Multiple Sto…The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)The Chain of Effects from Bra…An Examination of Selected Marketing Mix Elements and Brand Equity (2000)An Examination of Selected Ma…Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Conceptualizing, Measuring, a…Managing Brand Equity (1991)Managing Brand EquityFeelings as information: informational and motivational functions of affective states (1989)Feelings as information: info…On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…An Updated Paradigm for Scale Development Incorporating Unidimensionality and Its Assessment (1988)An Updated Paradigm for Scale…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Effects of Prior Knowledge and Experience and Phase of the Choice Process on Consumer Decision Processes: A Protocol Analysis (1980)Effects of Prior Knowledge an…Attachment and Loss (1969)Attachment and LossBrand love and customer brand engagement for masstige: a cross-cultural perspective (2025)Brand love and customer brand…Understanding store-loyal customers’ mobile channel migration: a trust-transfer perspective (2024)Understanding store-loyal cus…Can esports help with hospitality marketing for Generation Z? The interaction of esports, novelty seeking, and subjective knowledge (2024)Can esports help with hospita…What is in a game? The impact of advergame design and reward elements on gamers' brand patronage (2023)What is in a game? The impact…Does integrated store service quality turn omnichannel shoppers into price-insensitive, cross-category purchasers, and loyal webroomers? Moderating role of perceived relationship investment and alternative retailer attractiveness (2023)Does integrated store service…Does integrated store service quality explain omnichannel shoppers' online brand advocacy behaviors?: role of memorable shopping experiences, store attachment, and relationship strength (2023)Does integrated store service…Care management to improve retail customers' and employees’ satisfaction (2023)Care management to improve re…The effect of COVID-19 on consumers’ channel shopping behaviors: A segmentation study (2022)The effect of COVID-19 on con…A systematic literature review of store atmosphere in alternative retail commerce channels (2022)A systematic literature revie…Shopping centers revisited: The interplay between consumers’ spontaneous online communications and retail planning (2021)Shopping centers revisited: T…Retail store environment, store attachment and customer citizenship behaviour (2021)Retail store environment, sto…Linking atmospherics to shopping outcomes: The role of the desire to stay (2021)Linking atmospherics to shopp…Urban redevelopment as soft memory-work in Montgomery, Alabama (2020)Urban redevelopment as soft m…The evolving role of hit and niche products in brick-and-mortar retail category assortment planning: A large-scale empirical investigation of U.S. consumer packaged goods (2020)The evolving role of hit and …Millennials' preference of hedonic value over utilitarian value: Evidence from a developing country (2020)Millennials' preference of he…Antecedents and consequences of tourists’ attachment in driving guests’ booking intention: a case of Airbnb, Malaysia (2020)Antecedents and consequences …The expression of the emotions in man and animals. 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(2009)Customer Engagement (2011)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Developing and validating a multidimensional consumer-based brand equity scale (2001)Influencer Marketing: How Message Value and Credibility Affect Consumer Trust of Branded Content on Social Media (2018)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Understanding Attitudes and Predicting Social Behavior (1980)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Customer Satisfaction, Market Share, and Profitability: Findings From Sweden (1994)Dimensions of Brand Personality (1997)Developing Buyer-Seller Relationships (1987)Evolving to a New Dominant Logic for Marketing (2003)Word-of-mouth communications in marketing: a meta-analytic review of the antecedents and moderators (2008)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)What Drives Social Commerce: The Role of Social Support and Relationship Quality (2011)Significance tests and goodness of fit in the analysis of covariance structures. (1980)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies (2003)Some antecedents and outcomes of brand love (2006)Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)Customer Evaluations of Service Complaint Experiences: Implications for Relationship Marketing (1998)PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION. (1995)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)PLS-SEM: Indeed a Silver Bullet (2011)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1988On the Evaluation of Structural Equation Models26,139 cited
  • 1969Attachment and Loss18,333 cited
  • 1993Conceptualizing, Measuring, and Managing Customer-Based Brand Equity14,745 cited
  • 2001The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty6,666 cited
  • 1988An Updated Paradigm for Scale Development Incorporating Unidimensionality and Its Assessment6,290 cited
  • 1991Managing Brand Equity3,818 cited
  • 2000An Examination of Selected Marketing Mix Elements and Brand Equity3,370 cited
  • 2005The Ties That Bind: Measuring the Strength of Consumers’ Emotional Attachments to Brands2,713 cited
  • 2006Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis2,596 cited
  • 2010Brand Attachment and Brand Attitude Strength: Conceptual and Empirical Differentiation of Two Critical Brand Equity Drivers2,294 cited
  • 2002The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions2,256 cited
  • 2006Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis1,996 cited
  • 1989Feelings as information: informational and motivational functions of affective states

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1,953 cited
  • 1980Effects of Prior Knowledge and Experience and Phase of the Choice Process on Consumer Decision Processes: A Protocol Analysis1,344 cited
  • 2003Developing and validating measures of facets of customer-based brand equity1,320 cited
  • Cited by

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    • 2022A systematic literature review of store atmosphere in alternative retail commerce channels41 cited
    • 2021Linking atmospherics to shopping outcomes: The role of the desire to stay37 cited
    • 2021Shopping centers revisited: The interplay between consumers’ spontaneous online communications and retail planning34 cited
    • 2020Millennials' preference of hedonic value over utilitarian value: Evidence from a developing country30 cited
    • 2020Antecedents and consequences of tourists’ attachment in driving guests’ booking intention: a case of Airbnb, Malaysia28 cited
    • 2025Brand love and customer brand engagement for masstige: a cross-cultural perspective27 cited
    • 2021Retail store environment, store attachment and customer citizenship behaviour27 cited
    • 2023Care management to improve retail customers' and employees’ satisfaction26 cited
    • 2020The evolving role of hit and niche products in brick-and-mortar retail category assortment planning: A large-scale empirical investigation of U.S. consumer packaged goods26 cited
    • 2023Does integrated store service quality explain omnichannel shoppers' online brand advocacy behaviors?: role of memorable shopping experiences, store attachment, and relationship strength21 cited
    • 2024Can esports help with hospitality marketing for Generation Z? The interaction of esports, novelty seeking, and subjective knowledge19 cited
    • 2023What is in a game? The impact of advergame design and reward elements on gamers' brand patronage14 cited
    • 2023Does integrated store service quality turn omnichannel shoppers into price-insensitive, cross-category purchasers, and loyal webroomers? Moderating role of perceived relationship investment and alternative retailer attractiveness14 cited
    • 2024Understanding store-loyal customers’ mobile channel migration: a trust-transfer perspective14 cited
    • 2020Urban redevelopment as soft memory-work in Montgomery, Alabama10 cited