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Self-Service Banking: Value Creation Models and Information Exchange

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References

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2014An Empirical Study of Customer Satisfaction towards Bank Payment Card Service Quality in Ho Chi Minh Banking Branches27 cited
2009Examining Online Banking Initiatives in Nigeria: A Value Network Approach

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15 cited

2021A Look at an Automation Adoption Through a Human Performance Technology Lens: A Case Study of Bank Tellers and Automated Teller Machines3 cited