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An app a day keeps a customer connected: Explicating loyalty to brands and branded applications through the lens of affordance and service-dominant logic
16 references·16 citing·38 second hopsampled
An app a day keeps a customer connected: Explicating loyalty to brands and branded applications through the lens of affordance and service-dominant logic (2018)An app a day keeps a customer connected: …A primer on partial least squares structural equation modeling (PLS-SEM) (2015)A primer on partial least squ…A primer on partial least squares structural equation modeling (PLS-SEM) (2014)A primer on partial least squ…A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)A new criterion for assessing…Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)Using PLS Path Modeling for A…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion/Adoption Study (2003)A Partial Least Squares Laten…A model of (often mixed) stereotype content: Competence and warmth respectively follow from perceived status and competition. (2002)A model of (often mixed) ster…Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Understanding Information Sys…Accounting for common method variance in cross-sectional research designs. (2001)Accounting for common method …Issues and opinion on structural equation modeling (1998)Issues and opinion on structu…Assessing Construct Validity in Organizational Research (1991)Assessing Construct Validity …Self-Reports in Organizational Research: Problems and Prospects (1986)Self-Reports in Organizationa…Structural Inertia and Organizational Change (1984)Structural Inertia and Organi…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Marketing Research: Methodological Foundations (1977)Marketing Research: Methodolo…Organizational support for digital transformation in the metaverse: a contingent pathway from user experience to digitalization resistance (2024)Organizational support for di…How to enhance consumers’ purchase intention in live commerce? An affordance perspective and the moderating role of age (2024)How to enhance consumers’ pur…AI-enabled smart manufacturing boosts ecosystem value capture: The importance of servitization pathways within digital-intensive industries (2024)AI-enabled smart manufacturin…Uncertainty in the platform market: The information asymmetry perspective (2023)Uncertainty in the platform m…Gamify, engage, build loyalty: exploring the benefits of gameful experience for branded sports apps (2023)Gamify, engage, build loyalty…Impact of mobile technology-enabled HR gamification on employee performance: An empirical investigation (2022)Impact of mobile technology-e…The Role of Consumer Engagement in Behavioral Loyalty through Value Co-Creation in Fitness Clubs (2021)The Role of Consumer Engageme…The impact of consumers’ attitudes towards technology on the acceptance of hotel technology-based innovation (2021)The impact of consumers’ atti…The customer retail app experience: Implications for customer loyalty (2021)The customer retail app exper…Mobile Payment and Mobile Application (App) Behavior for Online Recommendations (2021)Mobile Payment and Mobile App…Marketing research on Mobile apps: past, present and future (2021)Marketing research on Mobile …M-commerce: The nexus between mobile shopping service quality and loyalty (2021)M-commerce: The nexus between…How gamified branded applications drive marketing effectiveness? (2021)How gamified branded applicat…Examining consumers' continuous usage of multichannel retailers' mobile applications (2021)Examining consumers' continuo…Understanding drivers and outcomes of brand attachment in mobile branded apps (2020)Understanding drivers and out…Enhancing brand equity of branded mobile apps via motivations: A service-dominant logic perspective (2020)Enhancing brand equity of bra…Statistical Theories of Mental Test Scores (1969)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Lateral Collinearity and Misleading Results in Variance-Based SEM: An Illustration and Recommendations (2012)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Information Technology: Toward A Unified View1 (2003)Using PLS path modeling in new technology research: updated guidelines (2016)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)Nature of Prejudice (1954)The Handbook of Social Psychology (1969)A power primer. (1992)Psychological Perspectives on Legitimacy and Legitimation (2005)The Sociology of Discrimination: Racial Discrimination in Employment, Housing, Credit, and Consumer Markets (2008)Warmth and Competence as Universal Dimensions of Social Perception: The Stereotype Content Model and the BIAS Map (2008)The theory of planned behavior (1991)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Diffusion of Innovations 1 (2019)Service-dominant logic: reactions, reflections and refinements (2006)Managing the co-creation of value (2007)Customer Engagement (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Institutions and axioms: an extension and update of service-dominant logic (2015)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Understanding Customer Experience Throughout the Customer Journey (2016)Leadership: The Cutting Edge. (1979)Organizational citizenship behavior: Its nature and antecedents. (1983)Research in Organizational Behavior. (1986)Significance tests and goodness of fit in the analysis of covariance structures. (1980)On the Evaluation of Structural Equation Models (1988)Partial least squares structural equation modeling (PLS-SEM) (2014)When to use and how to report the results of PLS-SEM (2018)Common Beliefs and Reality About PLS (2014)Assessing measurement model quality in PLS-SEM using confirmatory composite analysis (2019)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2014A new criterion for assessing discriminant validity in variance-based structural equation modeling38,283 cited
  • 2015A primer on partial least squares structural equation modeling (PLS-SEM)18,923 cited
  • 1986Self-Reports in Organizational Research: Problems and Prospects17,092 cited
  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 2014A primer on partial least squares structural equation modeling (PLS-SEM)12,786 cited
  • 2001Understanding Information Systems Continuance: An Expectation-Confirmation Model18,741 cited
  • 2001Accounting for common method variance in cross-sectional research designs.8,464 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 2002A model of (often mixed) stereotype content: Competence and warmth respectively follow from perceived status and competition.7,356 cited
  • 1984Structural Inertia and Organizational Change7,243 cited
  • 1991Assessing Construct Validity in Organizational Research6,615 cited
  • 2003A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion/Adoption Study6,477 cited
  • 2009Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1

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4,931 cited
  • 1998Issues and opinion on structural equation modeling4,577 cited
  • 1977Marketing Research: Methodological Foundations4,351 cited
  • Cited by

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    • 2020Understanding drivers and outcomes of brand attachment in mobile branded apps42 cited
    • 2024AI-enabled smart manufacturing boosts ecosystem value capture: The importance of servitization pathways within digital-intensive industries41 cited
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