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Prediction of abandonment in Spanish fitness centres
7 references·7 citing·51 second hop
Prediction of abandonment in Spanish fitness centres (2018)Prediction of abandonment in Spanish fitn…The development of loyalty among novice and experienced customers of sport and fitness centres (2014)The development of loyalty am…Predicting which season ticket holders will renew and which will not (2014)Predicting which season ticke…The Intention-to-Repurchase Paradox: A Case of the Health and Fitness Industry (2010)The Intention-to-Repurchase P…Service firms and customer loyalty programs: a regulatory fit perspective of reward preferences in a health club setting (2009)Service firms and customer lo…Customer satisfaction, loyalty and commitment in service organizations (2006)Customer satisfaction, loyalt…Conceptual and operational aspects of brand loyalty: an empirical investigation (2001)Conceptual and operational as…Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Customer Loyalty: Toward an I…The effects of sense of community on perceived value, consumer satisfaction and future intention in the low-cost fitness clubs (2022)The effects of sense of commu…Predicting Fitness Centre Dropout (2021)Predicting Fitness Centre Dro…Women and Physical Activity in Fitness Centres. Analysis of Future Intentions and Their Relationship with Age (2020)Women and Physical Activity i…Walkability and Fitness Center Prices, Opening Hours, and Extra Services: The Case of Madrid, Spain (2020)Walkability and Fitness Cente…Service Perceptions in Fitness Centers: IPA Approach by Gender and Age (2020)Service Perceptions in Fitnes…Best Practices for Fitness Center Business Sustainability: A Qualitative Vision (2020)Best Practices for Fitness Ce…Why do clients enrol and continue at sports centres? (2019)Why do clients enrol and cont…An Index of Factorial Simplicity (1974)A Review of Scale Development Practices in the Study of Organizations (1995)Does experience matter? (2010)The influence of corporate social responsibility and price fairness on customer behaviour: evidence from the financial sector (2010)Key determinants of passenger loyalty in the low-cost airline business (2014)A Beginner's Guide to Structural Equation Modeling (2015)Prospect Theory: An Analysis of Decision under Risk (1979)Prospect theory: An analysis of decision under risk (1988)Beyond pleasure and pain. (1997)Loyalty program structure and consumers' perceptions of status: Feeling special in a grocery store? (2013)Do loyal customers really pay more for services? (2016)The similar versus divergent effects of pride and happiness on the effectiveness of loyalty programs (2019)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural equation modeling in practice: A review and recommended two-step approach. 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(1999)An examination of the effects of motivation and satisfaction on destination loyalty: a structural model (2003)Zero defections: quality comes to services. (1990)Whence Consumer Loyalty? 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(1968)The Behavioral Consequences of Service Quality (1996)Importance-Performance Matrix Analysis (IPMA) to Evaluate Servicescape Fitness Consumer by Gender and Age (2020)How Does Service Quality Improve Consumer Loyalty in Sports Fitness Centers? The Moderating Role of Sport Involvement (2023)Measuring the intention-behavior gap in service failure and recovery: the moderating roles of failure severity and service recovery satisfaction (2023)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)
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References

  • 1994Customer Loyalty: Toward an Integrated Conceptual Framework6,599 cited
  • 2001Conceptual and operational aspects of brand loyalty: an empirical investigation480 cited
  • 2006Customer satisfaction, loyalty and commitment in service organizations333 cited
  • 2014The development of loyalty among novice and experienced customers of sport and fitness centres137 cited
  • 2010The Intention-to-Repurchase Paradox: A Case of the Health and Fitness Industry131 cited
  • 2009Service firms and customer loyalty programs: a regulatory fit perspective of reward preferences in a health club setting87 cited
  • 2014Predicting which season ticket holders will renew and which will not49 cited

Cited by

  • 2020Best Practices for Fitness Center Business Sustainability: A Qualitative Vision76 cited
  • 2020Service Perceptions in Fitness Centers: IPA Approach by Gender and Age32 cited
  • 2022The effects of sense of community on perceived value, consumer satisfaction and future intention in the low-cost fitness clubs20 cited
  • 2020Women and Physical Activity in Fitness Centres. Analysis of Future Intentions and Their Relationship with Age19 cited
  • 2019Why do clients enrol and continue at sports centres?18 cited
  • 2021Predicting Fitness Centre Dropout9 cited
  • 2020Walkability and Fitness Center Prices, Opening Hours, and Extra Services: The Case of Madrid, Spain

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6 cited