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Destination Satisfaction and Revisit Intention of Tourists: Does the Quality of Airport Services Matter?
16 references·6 citing·34 second hopsampled
Destination Satisfaction and Revisit Intention of Tourists: Does the Quality of Airport Services Matter? (2018)Destination Satisfaction and Revisit Inte…Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists (2009)Experience quality, perceived…A review of twenty years of SERVQUAL research (2009)A review of twenty years of S…Tourist satisfaction a cognitive-affective model (2008)Tourist satisfaction a cognit…Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach (2007)Examining the structural rela…Tourists’ satisfaction, recommendation and revisiting Singapore (2006)Tourists’ satisfaction, recom…How destination image and evaluative factors affect behavioral intentions? (2006)How destination image and eva…Antecedents of revisit intention (2006)Antecedents of revisit intent…Korea’s destination image formed by the 2002 World Cup (2005)Korea’s destination image for…The relationship between service quality and customer satisfaction – a factor specific approach (2002)The relationship between serv…Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Some New Thoughts on Conceptu…Repeaters' behavior at two distinct destinations (2001)Repeaters' behavior at two di…An Examination of the Determinants of Entertainment Vacationers’ Intentions to Revisit (2001)An Examination of the Determi…Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Assessing the effects of qual…The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…The Measurement of Destination Image: An Empirical Assessment (1993)The Measurement of Destinatio…A National Customer Satisfaction Barometer: The Swedish Experience (1992)A National Customer Satisfact…Packed or perfect? Impact of crowding on place identity and destination image (2025)Packed or perfect? Impact of …Understanding the implications of value co-creation in eco-hotels: the antecedents and consequences (2023)Understanding the implication…Determinants of Intention to Revisit in Hospitality Industry: A Cross-Cultural Study Based on Globe Project (2023)Determinants of Intention to …Assessing completeness of global airport data in OSM (2023)Assessing completeness of glo…Exploring Recreationist-Environment Fit Hospitality Experiences of Green Hotels in China (2022)Exploring Recreationist-Envir…Consumer’s Behavioral Intention toward “Green” Restaurant: Empirical Evidence from Indonesia (2020)Consumer’s Behavioral Intenti…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Destination image and tourist loyalty: A meta-analysis (2013)Understanding the Relationships between Tourists’ Emotional Experiences, Perceived Overall Image, Satisfaction, and Intention to Recommend (2015)Cultural tourism: An analysis of engagement, cultural contact, memorable tourism experience and destination loyalty (2017)Measuring Service Quality: A Reexamination and Extension (1992)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)Understanding Customer Experience Throughout the Customer Journey (2016)Customer value: The next source for competitive advantage (1997)Antecedents of Tourists’ Loyalty to Mauritius (2011)The psychology of interpersonal relations. (1958)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Structural equation modeling in practice: A review and recommended two-step approach. (1988)A consumer-based model of authenticity: An oxymoron or the foundation of cultural heritage marketing? (2009)Testing the dimensionality of place attachment and its relationships with place satisfaction and pro-environmental behaviours: A structural equation modelling approach (2012)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Whence Consumer Loyalty? (1999)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)Marketing management: analysis. planning. implementation and control (2000)\nThe use of partial least squares path modeling in international marketing (2009)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Servqual : a multiple-item scale for measuring customer perceptions of service quality (1986)Consumer Ethnocentrism: Construction and Validation of the CETSCALE (1987)Tourism image, evaluation variables and after purchase behaviour: inter-relationship (2001)Destination image (2002)A model of destination branding: Integrating the concepts of the branding and destination image (2010)Influence of Corporate Social Responsibility on Loyalty and Valuation of Services (2005)The influence of market heterogeneity on the relationship between a destination's image and tourists’ future behaviour (2006)Relationships and impacts of service quality, perceived value, customer satisfaction, and image: an empirical study (2008)E‐service quality: a model of virtual service quality dimensions (2003)The Customer Relationship Management Process: Its Measurement and Impact on Performance (2004)The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions (2012)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1996The Behavioral Consequences of Service Quality11,994 cited
  • 2000Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments6,398 cited
  • 1992A National Customer Satisfaction Barometer: The Swedish Experience5,637 cited
  • 2001Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach3,537 cited
  • 2006How destination image and evaluative factors affect behavioral intentions?2,587 cited
  • 2009Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists2,574 cited
  • 2007Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach2,385 cited
  • 1993The Measurement of Destination Image: An Empirical Assessment1,844 cited
  • 2008Tourist satisfaction a cognitive-affective model963 cited
  • 2002The relationship between service quality and customer satisfaction – a factor specific approach897 cited
  • 2001Repeaters' behavior at two distinct destinations856 cited
  • 2009A review of twenty years of SERVQUAL research845 cited
  • 2006Antecedents of revisit intention796 cited
  • 2006Tourists’ satisfaction, recommendation and revisiting Singapore677 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 2005Korea’s destination image formed by the 2002 World Cup569 cited
  • 2001An Examination of the Determinants of Entertainment Vacationers’ Intentions to Revisit532 cited
  • Cited by

    • 2023Determinants of Intention to Revisit in Hospitality Industry: A Cross-Cultural Study Based on Globe Project41 cited
    • 2020Consumer’s Behavioral Intention toward “Green” Restaurant: Empirical Evidence from Indonesia21 cited
    • 2022Exploring Recreationist-Environment Fit Hospitality Experiences of Green Hotels in China15 cited
    • 2023Understanding the implications of value co-creation in eco-hotels: the antecedents and consequences15 cited
    • 2025Packed or perfect? Impact of crowding on place identity and destination image4 cited
    • 2023Assessing completeness of global airport data in OSM4 cited