SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Blending Internet-of-Things (IoT) solutions into relationship marketing strategies · Study

ArticleShelves

ArticleBlending Internet-of-Things (IoT) solutions into relationship marketing strategies

Fang‐Yi Lo2018

Article2018

Blending Internet-of-Things (IoT) solutions into relationship marketing strategies

Fang‐Yi Lo · Nayara Campos

143 citations·0/0 files stored·Technological Forecasting and Social Change

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Digital Innovation in Industries Customer Service Quality and Loyalty Service and Product Innovation

Abstract

No abstract was published for this record.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 143 citations exist upstream.

References

1984Case Study Research: Design and Methods 1991Case Study Research: Design and Methods 1994The Commitment-Trust Theory of Relationship Marketing 1992Measuring Service Quality: A Reexamination and Extension 1987Developing Buyer-Seller Relationships 1994Determinants of Long-Term Orientation in Buyer-Seller Relationships 1994Customer Loyalty: Toward an Integrated Conceptual Framework 1992The machine that changed the world

Cited by

2019Measuring social media influencer index- insights from facebook, Twitter and Instagram 2020Digital Transformation Through Exploratory and Exploitative Internet of Things Innovations: The Impact of Family Management and Technological Diversification*2020Fourth industrial revolution, digital servitization and relationship quality in Italian B2B manufacturing firms. An exploratory study 2021IoT Technologies as Instruments for SMEs’ Innovation and Sustainable Growth 2023Big data and dynamic capabilities in the digital revolution: The hidden role of source variety

Related works

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

2007Evaluating an extended relationship marketing model for Arab guests of five-star hotelsthesis · 10 shared references 2013Relationship quality in business to business: a cross‐cultural perspective from universitiesarticle · 9 shared references 2014Heterogeneity in the quality–satisfaction–loyalty frameworkarticle · 9 shared references 2006The Role of Logistics Service Quality in Creating Customer Loyaltyarticle · 8 shared references 2007Service quality, relationship satisfaction, trust, commitment and business‐to‐business loyaltyarticle · 7 shared references 2015Partnerships: The role that power plays in shaping collaborative buyer–supplier exchangesarticle · 7 shared references

Details

Year2018

Typearticle

Published2018-10-09

VenueTechnological Forecasting and Social Change

ISSN-L0040-1625

Languageen

Citations143

Files0 public / 0

ShelfDigital Innovation in Industries

Identifiers

doi10.1016/j.techfore.2018.09.029

openalex_workW2896654796

Links

Imported from OpenAlex (CC0) — nothing here is generated.

2024

Artificial intelligence adoption and revenue growth in European SMEs: synergies with IoT and big data analytics

2020Purchasing intention and behavior in the sharing economy: Mediating effects of APP assessments

2022Marketing Strategies 4.0: Recent Trends and Technologies in Marketing