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Towards a better understanding of mobile banking: the impact of customer experience on trust and commitment

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1992Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations

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1,895 cited

2012The Experience Economy1,886 cited

2007How to Sustain the Customer Experience:1,784 cited

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2022Antecedents and Moderators of Promotion Messages for Trust in Mobile Banking Services: An Elaboration Likelihood Model Perspective9 cited