Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

An evaluation instrument and strategy implications of service attributes in LOHAS restaurants

16 references·8 citing·35 second hop

FromToDepth

this work references cited by second hop

References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
1986Self-Reports in Organizational Research: Problems and Prospects17,092 cited
1981Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics13,274 cited
1981Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics9,798 cited
2017The Motivation to Work5,564 cited
1984Attractive Quality and Must-Be Quality3,436 cited
1995Dineserv: A Tool for Measuring Service Quality in Restaurants823 cited
2012Production-Line Approach to Service534 cited
2008Influence of institutional DINESERV on customer satisfaction, return intention, and word-of-mouth492 cited
2000The Cultural Creatives: How 50 Million People Are Changing the World431 cited
2007Determinants of dining satisfaction and post-dining behavioral intentions342 cited
2015Measuring service quality in mid-scale hotels192 cited
2017

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

Customers’ perceived website service quality and its effects on e-loyalty

179 cited

2010Does restaurant performance meet customers' expectations? An assessment of restaurant service quality using a modified DINESERV approach158 cited

Cited by

2021Understanding vegetarian customers: the effects of restaurant attributes on customer satisfaction and behavioral intentions56 cited
2019Sharing economy–based service triads: Towards an integrated framework and a research agenda43 cited
2024Exploring the Roles and Practices of International Retailers in Implementing Sustainable Supply Chains to Attain Food Security in Jordan38 cited
2022A roadmap for the application of PLS-SEM and IPMA for effective service quality improvements33 cited
2021Lifestyle of health & sustainability: The hospitality sector's response to a new market segment28 cited
2020Service Quality in Hospitality and the Sustainability Effect: Systematic Literature Review and Future Research Agenda27 cited
2022Health and Environment Conscious Consumer Attitudes: Generation Z Segment Personas According to the LOHAS Model14 cited
2023Consumer adoption of online food delivery services: scale development and validation12 cited