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A deep learning-based system to track and analyze customer behavior in retail store
11 references·4 citing·40 second hop
A deep learning-based system to track and analyze customer behavior in retail store (2018)A deep learning-based system to track and…Training deep networks for facial expression recognition with crowd-sourced label distribution (2016)Training deep networks for fa…EmotioNet: An Accurate, Real-Time Algorithm for the Automatic Annotation of a Million Facial Expressions in the Wild (2016)EmotioNet: An Accurate, Real-…Understanding Customer Experience (2015)Understanding Customer Experi…The Experience Economy (2012)The Experience EconomyCustomer Experience Management in Retailing: An Organizing Framework (2009)Customer Experience Managemen…Customer Experience Creation: Determinants, Dynamics and Management Strategies (2009)Customer Experience Creation:…Understanding customer experience. (2007)Understanding customer experi…The Effect of Stating Expectations on Customer Satisfaction and Shopping Experience (2007)The Effect of Stating Expecta…Real-time classification of evoked emotions using facial feature tracking and physiological responses (2007)Real-time classification of e…Customer retailer loyalty in the context of multiple channel strategies (2004)Customer retailer loyalty in …Effects of product image at three stages of the consumer decision process for apparel products: alternative evaluation, purchase and post‐purchase (2001)Effects of product image at t…[Retracted] Deep Learning‐Based Consumer Behavior Analysis and Application Research (2022)[Retracted] Deep Learning‐Bas…Portraying Footwear Customer Enter-Store Behavior in China: Based on Computer Vision Technology (2021)Portraying Footwear Customer …On Driver Behavior Recognition for Increased Safety: A Roadmap (2020)On Driver Behavior Recognitio…Implementing IoT-Adaptive Fuzzy Neural Network Model Enabling Service for Supporting Fashion Retail (2020)Implementing IoT-Adaptive Fuz…Toward a consensual structure of mood. (1985)Affective Computing (1997)Emotion regulation: Conceptual foundations (2007)Understanding the Processes that Regulate Positive Emotional Experience: Unsolved Problems and Future Directions for Theory and Research on Savoring (2011)History and future of human-automation interaction (2019)Utilizing Deep Learning Towards Multi-Modal Bio-Sensing and Vision-Based Affective Computing (2019)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Challenges and Opportunities in Multichannel Customer Management (2006)Co-production and customer loyalty in financial services (2007)Integrating Bricks with Clicks: Retailer-Level and Channel-Level Outcomes of Online–Offline Channel Integration (2015)The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Customer Engagement (2011)Understanding Customer Experience Throughout the Customer Journey (2016)A Theory of the Allocation of Time (1965)An approach to environmental psychology (1974)Central and Peripheral Routes to Advertising Effectiveness: The Moderating Role of Involvement (1983)Online Customer Experience in e-Retailing: An empirical model of Antecedents and Outcomes (2012)The Future of Retailing (2017)The Extended Cohn-Kanade Dataset (CK+): A complete dataset for action unit and emotion-specified expression (2010)Collecting Large, Richly Annotated Facial-Expression Databases from Movies (2012)DISFA: A Spontaneous Facial Action Intensity Database (2013)Facial Expression Recognition with Inconsistently Annotated Datasets (2018)Region Attention Networks for Pose and Occlusion Robust Facial Expression Recognition (2020)A systematic review on affective computing: emotion models, databases, and recent advances (2022)Facial Action Coding System (1978)CREMA-D: Crowd-Sourced Emotional Multimodal Actors Dataset (2014)What you Feel, Is what you like Influence of Message Appeals on Customer Engagement on Instagram (2019)Suppressing Uncertainties for Large-Scale Facial Expression Recognition (2020)Loss Aversion in Riskless Choice: A Reference-Dependent Model (1991)Marketing management: analysis. planning. implementation and control (2000)Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)The Relative Importance of Perceived Ease of Use in IS Adoption: A Study of E-Commerce Adoption (2000)Critical service logic: making sense of value creation and co-creation (2012)Demystifying customer brand engagement: Exploring the loyalty nexus (2010)Eight types of product–service system: eight ways to sustainability? Experiences from SusProNet (2004)
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References

  • 2009Customer Experience Creation: Determinants, Dynamics and Management Strategies3,274 cited
  • 2012The Experience Economy1,889 cited
  • 2007Understanding customer experience.1,295 cited
  • 2009Customer Experience Management in Retailing: An Organizing Framework1,023 cited
  • 2016Training deep networks for facial expression recognition with crowd-sourced label distribution925 cited
  • 2015Understanding Customer Experience806 cited
  • 2016EmotioNet: An Accurate, Real-Time Algorithm for the Automatic Annotation of a Million Facial Expressions in the Wild613 cited
  • 2004Customer retailer loyalty in the context of multiple channel strategies610 cited
  • 2007Real-time classification of evoked emotions using facial feature tracking and physiological responses276 cited
  • 2007The Effect of Stating Expectations on Customer Satisfaction and Shopping Experience154 cited
  • 2001Effects of product image at three stages of the consumer decision process for apparel products: alternative evaluation, purchase and post‐purchase56 cited

Cited by

  • 2020On Driver Behavior Recognition for Increased Safety: A Roadmap55 cited
  • 2022[Retracted] Deep Learning‐Based Consumer Behavior Analysis and Application Research10 cited
  • 2020Implementing IoT-Adaptive Fuzzy Neural Network Model Enabling Service for Supporting Fashion Retail

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6 cited
  • 2021Portraying Footwear Customer Enter-Store Behavior in China: Based on Computer Vision Technology5 cited