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On Service Innovation as an Interactive Process: A Case Study of the Engagement with Innovation of a Tourism Service
16 references·0 citing·37 second hop
On Service Innovation as an Interactive Process: A Case Study of the Engagement with Innovation of a Tourism Service (2018)On Service Innovation as an Interactive P…Process Studies of Change in Organization and Management: Unveiling Temporality, Activity, and Flow (2013)Process Studies of Change in …Critical service logic: making sense of value creation and co-creation (2012)Critical service logic: makin…On value and value co-creation: A service systems and service logic perspective (2008)On value and value co-creatio…Analyzing the functional dynamics of technological innovation systems: A scheme of analysis (2008)Analyzing the functional dyna…Theory Building From Cases: Opportunities And Challenges (2007)Theory Building From Cases: O…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Critical Incident Technique (2007)Critical Incident TechniqueThe Oxford Handbook of Innovation (2006)The Oxford Handbook of Innova…Creating Something from Nothing: Resource Construction through Entrepreneurial Bricolage (2005)Creating Something from Nothi…Five Misunderstandings About Case-Study Research (2004)Five Misunderstandings About …Making Social Science Matter (2001)Making Social Science MatterStrategies for Theorizing from Process Data (1999)Strategies for Theorizing fro…Narrative Inquiry: Experience and Story in Qualitative Research (1999)Narrative Inquiry: Experience…Innovation in services (1997)Innovation in servicesStories of Experience and Narrative Inquiry (1990)Stories of Experience and Nar…The critical incident technique. (1954)The critical incident techniq…Naturalistic inquiry (1985)Handbook of Qualitative Research (1994)Analyzing the Past to Prepare for the Future: Writing a Literature Review (2002)Seeking Qualitative Rigor in Inductive Research (2012)The Discovery of Grounded Theory (2017)Evolving to a New Dominant Logic for Marketing (2003)Service-dominant logic: reactions, reflections and refinements (2006)Managing the co-creation of value (2007)Customer Engagement (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Institutions and axioms: an extension and update of service-dominant logic (2015)The Discovery of Grounded Theory; Strategies for Qualitative Research (1968)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Case Study Research: Design and Methods (1991)Socioemotional Wealth in Family Firms (2012)Building dynamic capabilities for digital transformation: An ongoing process of strategic renewal (2018)Knowledge and Teaching:Foundations of the New Reform (1987)Narrative configuration in qualitative analysis (1995)Just what is critical race theory and what's it doing in a nice field like education? (1998)Metaphors We Live By (2003)Reconsidering research on teachers’ professional identity (2004)Outline of a Theory of Practice (1977)After the Fact (1995)Case Study As a Research Method (2007)Theorising from case studies: Towards a pluralist future for international business research (2010)Mission-oriented innovation policies: challenges and opportunities (2018)Five Misunderstandings About Case-Study Research (2016)Promoting novelty, rigor, and style in energy social science: Towards codes of practice for appropriate methods and research design (2018)Disrupted Routines: Team Learning and New Technology Implementation in Hospitals (2001)What Kind of Citizen? The Politics of Educating for Democracy (2004)When Work And Family Are Allies: A Theory Of Work-Family Enrichment (2006)One size fits all? (2005)A review of innovation research in tourism (2009)Effects of innovation types on firm performance (2011)Basics of qualitative research : techniques and procedures for developing grounded theory (1998)Basics of Qualitative Research: Techniques and Procedures for Developing Grounded Theory (2010)Metodologi Penelitian Kualitatif (2022)
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References

  • 2007Theory Building From Cases: Opportunities And Challenges16,654 cited
  • 2004Five Misunderstandings About Case-Study Research14,229 cited
  • 1999Narrative Inquiry: Experience and Story in Qualitative Research8,408 cited
  • 1954The critical incident technique.8,184 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 1999Strategies for Theorizing from Process Data7,011 cited
  • 2006The Oxford Handbook of Innovation5,922 cited
  • 1990Stories of Experience and Narrative Inquiry5,445 cited
  • 2007Critical Incident Technique5,287 cited
  • 2001Making Social Science Matter4,681 cited
  • 2005Creating Something from Nothing: Resource Construction through Entrepreneurial Bricolage4,081 cited
  • 2008On value and value co-creation: A service systems and service logic perspective3,154 cited
  • 2012Critical service logic: making sense of value creation and co-creation2,577 cited
  • 2013Process Studies of Change in Organization and Management: Unveiling Temporality, Activity, and Flow2,314 cited
  • 2008Analyzing the functional dynamics of technological innovation systems: A scheme of analysis2,269 cited

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1997
Innovation in services
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