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Fashion consumers’ channel-hopping profiles by psychographics and demographics
16 references·5 citing·42 second hop
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References

  • 1982The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun8,274 cited
  • 2001Consumer perceived value: The development of a multiple item scale6,635 cited
  • 1994Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value6,019 cited
  • 1991Effects of Price, Brand, and Store Information on Buyers' Product Evaluations5,848 cited
  • 2016Understanding Customer Experience Throughout the Customer Journey5,744 cited
  • 1991Why we buy what we buy: A theory of consumption values4,924 cited
  • 2007A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents3,609 cited
  • 2001Hedonic and utilitarian motivations for online retail shopping behavior3,219 cited
  • 1994A Model of Perceived Risk and Intended Risk-Handling Activity2,037 cited
  • 2006Challenges and Opportunities in Multichannel Customer Management1,155 cited
  • 2007Multichannel customer management: Understanding the research-shopper phenomenon999 cited
  • 2006Development of a scale to measure the perceived benefits and risks of online shopping929 cited
  • 2012Adding Bricks to Clicks: Predicting the Patterns of Cross-Channel Elasticities over Time533 cited
  • 2014Fashion Shopping in Multichannel Retail: The Role of Technology in Enhancing the Customer Experience

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451 cited
  • 2007Multichannel Shopping: Causes and Consequences393 cited
  • 2015Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance389 cited
  • Cited by

    • 2022Gain-probability diagrams in consumer research13 cited
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    • 2023Who still shops at omnichannel fashion department stores? An analysis of generational cohorts and intent to purchase9 cited
    • 2021Unraveling Determinants of Webrooming Behavior: A Qualitative Inquiry8 cited
    • 2024Choose a mobile application or mobile website? Different effects of mobile channels on direct and indirect sales7 cited