References

• 2006Developing an Effective Customer Loyalty Program238 cited
• 2013Online drivers of consumer purchase of website airline tickets212 cited
• 2008Competing Loyalty Programs: Impact of Market Saturation, Market Share, and Category Expandability205 cited
• 2017An investigation of customer satisfaction with low-cost and full-service airline companies199 cited
• 2000A Study of Airlines’ Online Reservation Services on the Internet183 cited
• 2007Price premiums and low cost carrier competition145 cited
• 2009Including aviation emissions in the EU ETS: Much ado about nothing? A review142 cited
• 2012Revenue Sharing in Airline Alliances141 cited
• 2009Including aviation in the European emissions trading scheme: Impacts on the industry, CO2 emissions and macroeconomic activity in the EU132 cited
• 2016Has airline efficiency affected by the inclusion of aviation into European Union Emission Trading Scheme? Evidences from 22 airlines during 2008–2012126 cited
• 2009Competing Loyalty Programs: Impact of Market Saturation, Market Share, and Category Expandability122 cited
• 2014Estimating flight-level price elasticities using online airline data: A first step toward integrating pricing, demand, and revenue optimization120 cited
• 2012Determinants of online booking loyalties for the purchasing of airline tickets118 cited
• 2008