this work references cited by second hopReferences
- 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
- 1988On the Evaluation of Structural Equation Models26,139 cited
- 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
- 2017Exchange and Power in Social Life15,909 cited
- 1965Exchange and Power in Social Life.13,624 cited
- 1960The Norm of Reciprocity: A Preliminary Statement11,995 cited
- 1971The Evolution of Reciprocal Altruism11,007 cited
- 1997An Examination of the Nature of Trust in Buyer-Seller Relationships6,819 cited
- 2004Co-creation experiences: The next practice in value creation6,502 cited
- 2006Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis2,596 cited
- 2015Discriminant validity testing in marketing: an analysis, causes for concern, and proposed remedies2,105 cited
- 2006Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis1,996 cited
- 1999Commercial Friendships: Service Provider-Client Relationships in Context1,200 cited
- 2006Are All Smiles Created Equal? How Emotional Contagion and Emotional Labor Affect Service Relationships1,050 cited
- 1999Value co-production: intellectual origins and implications for practice and research
Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work