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Democratizing health insurance services; accelerating social inclusion through technology policy of health insurance firms
16 references·8 citing·42 second hop
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this work references cited by second hop

References

  • 1992Knowledge of the Firm, Combinative Capabilities, and the Replication of Technology12,936 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys12,220 cited
  • 1978Learned helplessness in humans: Critique and reformulation.7,117 cited
  • 2012Business Intelligence and Analytics: From Big Data to Big Impact6,241 cited
  • 2003Shaping Agility through Digital Options: Reconceptualizing the Role of Information Technology in Contemporary Firms13,235 cited
  • 2000Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters2,906 cited
  • 1998Capturing Value from Knowledge Assets: The New Economy, Markets for Know-How, and Intangible Assets2,618 cited
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  • 2005Effect of Information Systems Resources and Capabilities on Firm Performance: A Resource-Based Perspective1,236 cited
  • 2003Understanding customer relationship management (CRM)

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1,228 cited
  • 2001Handbook of Health Economics963 cited
  • 2011The impact of polices on government social media usage: Issues, challenges, and recommendations817 cited
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    • 2021Exploring the factors influencing adoption of health-care wearables among generation Z consumers in India23 cited
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    • 2021Elucidating technology-based social entrepreneurs’ scale and scope perspectives: a study of environmental and organizational variables10 cited