Article2019

Co-commissioning of public services and outcomes in the UK: Bringing co-production into the strategic commissioning cycle

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Public Policy and Administration Research Mental Health and Patient Involvement Innovative Approaches in Technology and Social Development

Abstract

Commissioning as a planning, resource mobilization and prioritization activity needs to harness user and community co-production of public services and outcomes. Based on a public value model, we map how commissioners can go beyond traditional consultation and participation processes to achieve co-commissioning with citizens. Moreover, we discuss how public sector organizations can use their strategic commissioning process to support and embed citizen voice and action in their problem prevention, treatment and rehabilitation strategies to achieve the quality of life outcomes desired by both citizens and public service commissioners.

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References

1996Crossing the great divide: Coproduction, synergy, and development 2013Wicked Problems 2017Varieties of Participation in Public Services: The Who, When, and What of Coproduction 2012From Engagement to Co-production: The Contribution of Users and Communities to Outcomes and Public Value 2015Distinguishing Different Types of Coproduction: A Conceptual Analysis Based on the Classical Definitions 2013It takes Two to Tango? Understanding the C o‐production of Public Services by Integrating the Services Management and Public Administration Perspectives 2009Engaging Public Sector Clients 2018The Dark Side of Co-Creation and Co-Production

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2023Actor roles in co‐production—Introducing intermediaries: Findings from a systematic literature review 2021Coproduction and inclusion: A public administrator perspective 2019Collaboration in Public Service Delivery 2020User and Community Co-production of Public Value 2022A typology of dis/value in public service delivery

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