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Synchronizing relational benefits with customer commitment profiles
16 references·1 citing·42 second hop
Synchronizing relational benefits with customer commitment profiles (2019)Synchronizing relational benefits with cu…The influence of eco-label knowledge and trust on pro-environmental consumer behaviour in an emerging market (2016)The influence of eco-label kn…Testing measurement invariance of composites using partial least squares (2016)Testing measurement invarianc…A person-centered approach to the study of commitment (2012)A person-centered approach to…The relationship between affective and normative commitment: review and research agenda (2006)The relationship between affe…Relationship marketing: the influence of consumer involvement on perceived service benefits (2006)Relationship marketing: the i…Factorial and discriminant analyses of the underpinnings of relationship marketing and customer satisfaction (2005)Factorial and discriminant an…Commitment profiles: Combinations of organizational commitment forms and job outcomes (2005)Commitment profiles: Combinat…A Three-Component Model of Customer to Service Providers (2004)A Three-Component Model of Cu…Understanding Relationship Marketing Outcomes (2002)Understanding Relationship Ma…Commitment in the workplace: toward a general model (2001)Commitment in the workplace: …Customer-Employee Rapport in Service Relationships (2000)Customer-Employee Rapport in …Relational Benefits in Services Industries: The Customer's Perspective (1998)Relational Benefits in Servic…A three-component conceptualization of organizational commitment (1991)A three-component conceptuali…The measurement and antecedents of affective, continuance and normative commitment to the organization (1990)The measurement and anteceden…Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics (1981)Structural Equation Models wi…Exchange and Power in Social Life. (1965)Exchange and Power in Social …Customer lifetime value: the effect of relational benefits, brand experiences, quality, satisfaction, trust and commitment in the fast-food restaurants (2023)Customer lifetime value: the …Understanding Attitudes and Predicting Social Behavior (1980)On the Evaluation of Structural Equation Models (1988)The Commitment-Trust Theory of Relationship Marketing (1994)Corporate reputation and customer behavioral intentions: The roles of trust, identification and commitment (2008)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)A Generalized Multidimensional Scale for Measuring Customer Engagement (2014)The measurement of organizational commitment (1979)Relational Job Design and the Motivation to Make a Prosocial Difference (2007)A theory of organizational readiness for change (2009)Perceived Organizational Support: A Meta-Analytic Evaluation of Organizational Support Theory (2015)A theory of human motivation. 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References

  • 1965Exchange and Power in Social Life.13,624 cited
  • 1981Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics13,274 cited
  • 1990The measurement and antecedents of affective, continuance and normative commitment to the organization11,669 cited
  • 1991A three-component conceptualization of organizational commitment11,041 cited
  • 2001Commitment in the workplace: toward a general model3,556 cited
  • 2016Testing measurement invariance of composites using partial least squares3,204 cited
  • 1998Relational Benefits in Services Industries: The Customer's Perspective2,347 cited
  • 2002Understanding Relationship Marketing Outcomes2,299 cited
  • 2000Customer-Employee Rapport in Service Relationships1,150 cited
  • 2004A Three-Component Model of Customer to Service Providers933 cited
  • 2016The influence of eco-label knowledge and trust on pro-environmental consumer behaviour in an emerging market337 cited
  • 2005Factorial and discriminant analyses of the underpinnings of relationship marketing and customer satisfaction332 cited
  • 2006The relationship between affective and normative commitment: review and research agenda329 cited
  • 2005Commitment profiles: Combinations of organizational commitment forms and job outcomes284 cited

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  • 2006Relationship marketing: the influence of consumer involvement on perceived service benefits252 cited
  • 2012A person-centered approach to the study of commitment248 cited
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    • 2023Customer lifetime value: the effect of relational benefits, brand experiences, quality, satisfaction, trust and commitment in the fast-food restaurants25 cited