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Soft Skills for Sustainable Development in Tourism: The Bulgarian Experience

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References

2013Essential Hospitality Management Competencies: The Importance of Soft Skills227 cited
2017Tourism Education: What about entrepreneurial skills?164 cited
2002Revisiting Competencies for Hospitality Management: Contemporary Views of the Stakeholders130 cited
1997Hard-skills, soft-skills: undervaluing hospitality’s ‘service with a smile’76 cited
2002No attraction in strategic thinking: perceptions on current and future skills needs for visitor attraction managers42 cited
2011SOFT SKILLS AS KEY COMPETENCIES IN HOSPITALITY HIGHER EDUCATION: MATCHING DEMAND AND SUPPLY38 cited
2006A Comparison of Skills Necessary for Successful Careers for American and Russian Hospitality Students Upon Graduation30 cited

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2022AN EXPLORATION OF TOURIST GUIDES' COMPETENCIES TO CREATE MEMORABLE TOURIST EXPERIENCES23 cited
2023Delivering the European Skills Agenda: the importance of social skills for a sustainable tourism and hospitality industry23 cited
2022Hotel workers’ perceptions on soft and hard skills in Porto, Portugal16 cited
2021The Perception of Soft Skills and Their Training at Hotel Front – Office in Connection to CoVid-19 Pandemics15 cited
2025The Value of Skills for a Sustainable Tourism and Hospitality Industry8 cited
2022How Do Hospitality Workers Perceive Their Work Skills before and after the Lockdown Imposed by the COVID-19 Pandemic?

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8 cited

2023Age Simulation Suits in Education and Training of Staff for the Nautical Tourism Sector6 cited

2023Needs and Strategies for Developing Soft Skills in the Tourism and Hospitality Sector0 cited

2024Evaluación de habilidades blandas para mejora en el servicio de las pequeñas y medianas empresa turísticas0 cited

2024Needs and Strategies for Developing Soft Skills in the Tourism and Hospitality Sector0 cited

2025Affective Domain of Learning and Perceived Acquisition of Soft Skills Among Tourism and Hospitality Diploma Students in Nairobi County: The Moderating Influence of Course Enrolled0 cited