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Value co-creation andco-production in the interaction between citizens and public administration
16 references·2 citing·48 second hop
Value co-creation andco-production in the interaction between citizens and public administration (2019)Value co-creation andco-production in the…Varieties of Participation in Public Services: The Who, When, and What of Coproduction (2017)Varieties of Participation in…Service-dominant logic 2025 (2016)Service-dominant logic 2025Co-Production and the Co-Creation of Value in Public Services: A suitable case for treatment? (2016)Co-Production and the Co-Crea…Digital government evolution: From transformation to contextualization (2015)Digital government evolution:…Creating value in ecosystems: Crossing the chasm between knowledge and business ecosystems (2014)Creating value in ecosystems:…How Audiences Seek Out Crisis Information: Exploring the Social-Mediated Crisis Communication Model (2012)How Audiences Seek Out Crisis…From Engagement to Co-production: The Contribution of Users and Communities to Outcomes and Public Value (2012)From Engagement to Co-product…From e-government to we-government: Defining a typology for citizen coproduction in the age of social media (2012)From e-government to we-gover…A New Theory for Public Service Management? Toward a (Public) Service-Dominant Approach (2012)A New Theory for Public Servi…A Work‐In‐Process Literature Review: Incorporating Social Media in Risk and Crisis Communication (2011)A Work‐In‐Process Literature …A customer‐dominant logic of service (2010)A customer‐dominant logic of …Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Service portraits in service research: a critical review (2005)Service portraits in service …Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Helping Crisis Managers Protect Reputational Assets (2002)Helping Crisis Managers Prote…Coproduction: Citizen Participation in Service Delivery (1980)Coproduction: Citizen Partici…Communication between Citizens and Public Organizations as a means of Public Value Co-creation. (2022)Communication between Citizen…Creating or Destructing Value in Use? Handling Cognitive Impairments in Co-Creation with Serious and Chronically Ill Users (2021)Creating or Destructing Value…Using ICTs to create a culture of transparency: E-government and social media as openness and anti-corruption tools for societies (2010)Measuring the Information Society 2013 (2013)Adaptive governance: Towards a stable, accountable and responsive government (2016)Digital transformation as an interaction-driven perspective between business, society, and technology (2021)Digital economy: An innovation driving factor for low-carbon development (2022)A Ladder Of Citizen Participation (1969)Weapon of the Strong? Participatory Inequality and the Internet (2010)Government innovation through social media (2013)A review of informal volunteerism in emergencies and disasters: Definition, opportunities and challenges (2015)The Wealth of Networks (2017)The product market and the market for “ideas”: commercialization strategies for technology entrepreneurs (2003)Academic engagement and commercialisation: A review of the literature on university–industry relations (2012)Smart tourism destinations: ecosystems for tourism destination competitiveness (2016)Unpacking the innovation ecosystem construct: Evolution, gaps and trends (2016)Circular business models: A review (2020)The Effect of a Market Orientation on Business Profitability (1990)A PUBLIC MANAGEMENT FOR ALL SEASONS? (1991)The Commitment-Trust Theory of Relationship Marketing (1994)Collaborative Innovation: A Viable Alternative to Market Competition and Organizational Entrepreneurship (2013)Service-dominant logic: reactions, reflections and refinements (2006)Managing the co-creation of value (2007)Customer Engagement (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Institutions and axioms: an extension and update of service-dominant logic (2015)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Understanding Customer Experience Throughout the Customer Journey (2016)Advances in Consumer Research (1992)Reputation: realizing value from the corporate image (1996)Ongoing Crisis Communication: Planning, Managing, and Responding (1999)The Handbook of Crisis Communication (2010)Is the medium the message? Perceptions of and reactions to crisis communication via twitter, blogs and traditional media (2011)Crises and Crisis Management: Integration, Interpretation, and Research Development (2016)Researching Lived Experience: Human Science for an Action Sensitive Pedagogy (1990)Co-creation and the new landscapes of design (2008)From public service-dominant logic to public service logic: are public service organizations capable of co-production and value co-creation? (2017)Co-Production and Co-Creation (2018)The Strength of Weak Ties (1973)Institutions, Institutional Change and Economic Performance (1991)Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)Digital Content Marketing's Role in Fostering Consumer Engagement, Trust, and Value: Framework, Fundamental Propositions, and Implications (2018)Paradoxes of artificial intelligence in consumer markets: Ethical challenges and opportunities (2020)The “new public management” in the 1980s: Variations on a theme (1995)Crossing the great divide: Coproduction, synergy, and development (1996)A Systematic Review of Co-Creation and Co-Production: Embarking on the social innovation journey (2014)Co-production: A resource to guide co-producing research in the sport, exercise, and health sciences (2022)Value Creation in the Public Service Ecosystem: An Integrative Framework (2022)
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References

  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 2016Service-dominant logic 20251,365 cited
  • 2012From e-government to we-government: Defining a typology for citizen coproduction in the age of social media1,339 cited
  • 2002Helping Crisis Managers Protect Reputational Assets1,148 cited
  • 2016Co-Production and the Co-Creation of Value in Public Services: A suitable case for treatment?1,135 cited
  • 2015Digital government evolution: From transformation to contextualization901 cited
  • 2017Varieties of Participation in Public Services: The Who, When, and What of Coproduction859 cited
  • 2014Creating value in ecosystems: Crossing the chasm between knowledge and business ecosystems854 cited
  • 2012A New Theory for Public Service Management? Toward a (Public) Service-Dominant Approach850 cited
  • 2010A customer‐dominant logic of service789 cited
  • 2005Service portraits in service research: a critical review762 cited
  • 2011A Work‐In‐Process Literature Review: Incorporating Social Media in Risk and Crisis Communication677 cited
  • 1980Coproduction: Citizen Participation in Service Delivery647 cited
  • 2012From Engagement to Co-production: The Contribution of Users and Communities to Outcomes and Public Value

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647 cited
  • 2012How Audiences Seek Out Crisis Information: Exploring the Social-Mediated Crisis Communication Model607 cited
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    • 2021Creating or Destructing Value in Use? Handling Cognitive Impairments in Co-Creation with Serious and Chronically Ill Users20 cited
    • 2022Communication between Citizens and Public Organizations as a means of Public Value Co-creation.8 cited