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An analysis of factors affecting mobile banking adoption
16 references·16 citing·43 second hopsampled
An analysis of factors affecting mobile banking adoption (2019)An analysis of factors affecting mobile b…Understanding mobile banking: The unified theory of acceptance and use of technology combined with cultural moderators (2015)Understanding mobile banking:…Mobile banking adoption: A literature review (2014)Mobile banking adoption: A li…An empirical investigation of mobile banking adoption: The effect of innovation attributes and knowledge-based trust (2010)An empirical investigation of…Understanding dynamics between initial trust and usage intentions of mobile banking (2009)Understanding dynamics betwee…Understanding consumer acceptance of mobile payment services: An empirical analysis (2009)Understanding consumer accept…An empirical examination of factors influencing the intention to use mobile payment (2009)An empirical examination of f…What drives mobile commerce? (2004)What drives mobile commerce?Consumer patronage and risk perceptions in Internet shopping (2003)Consumer patronage and risk p…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…Extrinsic and Intrinsic Motivation to Use Computers in the Workplace 1 (1992)Extrinsic and Intrinsic Motiv…Why we buy what we buy: A theory of consumption values (1991)Why we buy what we buy: A the…The theory of planned behavior (1991)The theory of planned behaviorPerceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …Attitude-behavior relations: A theoretical analysis and review of empirical research. (1977)Attitude-behavior relations: …Comparative research methodology: Cross‐cultural studies (1976)Comparative research methodol…Mobile Banking Adoption: A Multi-Factorial Study on Social Influence, Compatibility, Digital Self-Efficacy, and Perceived Cost Among Generation Z Consumers in the United States (2025)Mobile Banking Adoption: A Mu…e-commerce website customer engagement: Delineating the role of UTAUT, vividness, and compulsion (2024)e-commerce website customer e…Determinants inhibiting digital payment system adoption: an Indian perspective (2024)Determinants inhibiting digit…Investment Intention and Decision Making: A Systematic Literature Review and Future Research Agenda (2023)Investment Intention and Deci…How Does Perceived Risk and Trust Affect Mobile Banking Adoption? Empirical Evidence from India (2023)How Does Perceived Risk and T…Adoption and use of digital financial services: A meta analysis of barriers and facilitators (2023)Adoption and use of digital f…Understanding Consumer Adoption of Mobile Banking: Extending the UTAUT2 Model with Proactive Personality (2022)Understanding Consumer Adopti…The Effect of Perceived Usefulness, Reliability, and COVID-19 Pandemic on Digital Banking Effectiveness: Analysis Using Technology Acceptance Model (2022)The Effect of Perceived Usefu…Past, present and future of mobile financial services: A critique, review and future agenda (2022)Past, present and future of m…Muzakki ’s adoption of mobile service: integrating the roles of technology acceptance model (TAM), perceived trust and religiosity (2022)Muzakki ’s adoption of mobile…Financial Vulnerability, Financial Literacy, and the Use of Digital Payment Technologies (2022)Financial Vulnerability, Fina…Customer experience in digital banking: a review and future research directions (2022)Customer experience in digita…Modeling Mobile Commerce Applications’ Antecedents of Customer Satisfaction among Millennials: An Extended TAM Perspective (2021)Modeling Mobile Commerce Appl…Impact of mobile banking failure on bank customers' usage behaviour: the mediating role of user satisfaction (2021)Impact of mobile banking fail…Behavioural intention and adoption of internet banking among clients’ of Islamic banks in Malaysia: an analysis using UTAUT2 (2021)Behavioural intention and ado…Impact of website attributes on customer engagement in banking: a solicitation of stimulus-organism-response theory (2020)Impact of website attributes …Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy mechanism in human agency. 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(1943)Motivation and Personality (1997)Consumer perceived value: The development of a multiple item scale (2001)Experiential value: conceptualization, measurement and application in the catalog and Internet shopping environment☆11☆This article is based upon the first author’s doctoral dissertation completed while at Georgia Institute of Technology. (2001)Customer Engagement: Exploring Customer Relationships Beyond Purchase (2012)Diffusion of Innovations 1 (2019)A Test of Services Marketing Theory: Consumer Information Acquisition Activities (1991)Consumer perceived risk: conceptualisations and models (1999)The role of perceived risk in the quality-value relationship: A study in a retail environment (1999)Examining multi-dimensional trust and multi-faceted risk in initial acceptance of emerging technologies: An empirical study of mobile banking services (2010)Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics (2010)Forty-five years of Journal of Business Research: A bibliometric analysis (2019)Coefficient Alpha and the Internal Structure of Tests (1951)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Self-Reports in Organizational Research: Problems and Prospects (1986)Structural Equations with Latent Variables. (1991)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Common Method Bias in PLS-SEM (2015)Construct validity in psychological tests. (1955)Review of Psychometric theory (2nd ed.). (1979)Significance tests and goodness of fit in the analysis of covariance structures. (1980)The Commitment-Trust Theory of Relationship Marketing (1994)PLS-SEM: Indeed a Silver Bullet (2011)On the Evaluation of Structural Equation Models (1988)Understanding information technology acceptance by individual professionals: Toward an integrative view (2005)A meta-analysis of the technology acceptance model: Investigating subjective norm and moderation effects (2006)Integrating TTF and UTAUT to explain mobile banking user adoption (2010)Understanding Information Technology Usage: A Test of Competing Models (1995)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1991The theory of planned behavior90,729 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1977Attitude-behavior relations: A theoretical analysis and review of empirical research.7,609 cited
  • 1992Extrinsic and Intrinsic Motivation to Use Computers in the Workplace 16,231 cited
  • 1991Why we buy what we buy: A theory of consumption values4,924 cited
  • 2004What drives mobile commerce?2,282 cited
  • 2003Consumer patronage and risk perceptions in Internet shopping1,412 cited
  • 2009An empirical examination of factors influencing the intention to use mobile payment1,327 cited
  • 2009Understanding consumer acceptance of mobile payment services: An empirical analysis1,268 cited
  • 2014Mobile banking adoption: A literature review988 cited
  • 2015Understanding mobile banking: The unified theory of acceptance and use of technology combined with cultural moderators921 cited
  • 2010An empirical investigation of mobile banking adoption: The effect of innovation attributes and knowledge-based trust

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

912 cited
  • 2009Understanding dynamics between initial trust and usage intentions of mobile banking904 cited
  • 1976Comparative research methodology: Cross‐cultural studies832 cited
  • Cited by

    • 2020Impact of website attributes on customer engagement in banking: a solicitation of stimulus-organism-response theory226 cited
    • 2022Customer experience in digital banking: a review and future research directions185 cited
    • 2022Financial Vulnerability, Financial Literacy, and the Use of Digital Payment Technologies125 cited
    • 2021Behavioural intention and adoption of internet banking among clients’ of Islamic banks in Malaysia: an analysis using UTAUT2104 cited
    • 2021Modeling Mobile Commerce Applications’ Antecedents of Customer Satisfaction among Millennials: An Extended TAM Perspective103 cited
    • 2023How Does Perceived Risk and Trust Affect Mobile Banking Adoption? Empirical Evidence from India86 cited
    • 2023Investment Intention and Decision Making: A Systematic Literature Review and Future Research Agenda61 cited
    • 2023Adoption and use of digital financial services: A meta analysis of barriers and facilitators55 cited
    • 2022Understanding Consumer Adoption of Mobile Banking: Extending the UTAUT2 Model with Proactive Personality51 cited
    • 2022Muzakki ’s adoption of mobile service: integrating the roles of technology acceptance model (TAM), perceived trust and religiosity47 cited
    • 2022Past, present and future of mobile financial services: A critique, review and future agenda46 cited
    • 2022The Effect of Perceived Usefulness, Reliability, and COVID-19 Pandemic on Digital Banking Effectiveness: Analysis Using Technology Acceptance Model45 cited
    • 2021Impact of mobile banking failure on bank customers' usage behaviour: the mediating role of user satisfaction43 cited
    • 2025Mobile Banking Adoption: A Multi-Factorial Study on Social Influence, Compatibility, Digital Self-Efficacy, and Perceived Cost Among Generation Z Consumers in the United States43 cited
    • 2024Determinants inhibiting digital payment system adoption: an Indian perspective42 cited
    • 2024e-commerce website customer engagement: Delineating the role of UTAUT, vividness, and compulsion40 cited