References

• 2002Agent-based modeling: Methods and techniques for simulating human systems4,496 cited
• 2008Handling class imbalance in customer churn prediction552 cited
• 2005Applying data mining to telecom churn management514 cited
• 2011New insights into churn prediction in the telecommunication sector: A profit driven data mining approach460 cited
• 2006Churn prediction in subscription services: An application of support vector machines while comparing two parameter-selection techniques432 cited
• 2003A novel evolutionary data mining algorithm with applications to churn prediction348 cited
• 2005Computer assisted customer churn management: State-of-the-art and future trends340 cited
• 2008Social ties and their relevance to churn in mobile telecom networks329 cited
• 2013Predictive Modeling With Big Data: Is Bigger Really Better ?175 cited
• 2014Churn prediction using comprehensible support vector machine: An analytical CRM application175 cited
• 2013Telecommunication subscribers' churn prediction model using machine learning140 cited
• 2015Customer churn analysis in telecom industry101 cited
• 2007Customer Churn Prediction Based on the Decision Tree in Personal Handyphone System Service72 cited
• 2011Segmentation of telecom customers based on customer value by decision tree model