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The Effect of Website Design Quality and Service Quality toward Repurchase Intention in the E-commerce Industry: A Cross-Continental Analysis

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References

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2011PLS-SEM: Indeed a Silver Bullet21,614 cited
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1995Return on Quality (ROQ): Making Service Quality Financially Accountable1,638 cited
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2003Empirical testing of a model of online store atmospherics and shopper responses1,282 cited
1996

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An empirical examination of a model of perceived service quality and satisfaction

1,220 cited

2002Customer Loyalty in E-Commerce1,062 cited

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