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Evaluation of User’s Satisfaction with Reference Services in Selected Federal University Libraries in Southeastern Nigeria
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Evaluation of User’s Satisfaction with Reference Services in Selected Federal University Libraries in Southeastern Nigeria (2019)Evaluation of User’s Satisfaction with Re…Reference service evaluation at an African academic library: the user perspective (2015)Reference service evaluation …Impact of Academic Library Services on User Satisfaction: Case Study of Sur University College, Sultanate of Oman (2014)Impact of Academic Library Se…Shall We Get Rid of the Reference Desk? (2013)Shall We Get Rid of the Refer…Reference Service in Academic Libraries: Accommodation of International Students (2011)Reference Service in Academic…A Survey of User Perception and Satisfaction with Reference Services in University Libraries of Punjab (2011)A Survey of User Perception a…User Information Needs and Reference Services Satisfaction at Selected Federal Universities Libraries in North-Eastern Nigeria (2022)User Information Needs and Re…Evaluation of Public Services by its Users of an Academic Library, Lagos State University (LASU), Ojo, Nigeria (2021)Evaluation of Public Services…Usage of academic libraries: the role of service quality, resources, and user characteristics (2004)Reference service to international students: A field stimulation research study (2005)Evaluation of Reference Services—A Review (2007)The Relationship between International Student Library Use and Information Needs (2014)International Students and Academic Libraries (2018)Reframing Reference for Marginalized Students: A Participatory Visual Study (2019)Is traditional reference service obsolete? (1995)Reference Transactions Analysis: The Cost-Effectiveness of Staffing a Traditional Academic Reference Desk (2008)Sign, Sign, Everywhere a Sign: What Does “Reference” Mean to Academic Library Users? (2015)Exploration of reference models in a public university system (2019)Colour blind: Investigating the racial bias of virtual reference services in English academic libraries (2021)AN OVERVIEW OF SENSE-MAKING RESEARCH: CONCEPTS, METHODS AND RESULTS TO DATE (1983)Reference Success: Does the 55 Percent Rule Tell the Whole Story?. (1989)The Practice of Social Research (1989)A Rapid Review of the Reporting and Characteristics of Instruments Measuring Satisfaction with Reference Service in Academic Libraries (2019)Engaging Students in Learning: Teaching the Reference Transaction (2020)Students who are non-users of their academic library: A scoping review (2021)Assessing User Needs, Satisfaction, and Library Performance at the University of Washington Libraries. (2001)Probing user perceptions of service quality: using focus groups to enhance quantitative surveys (2002)Reference Librarians at the Reference Desk in a Learning Commons: A Mixed Methods Evaluation (2008)Service Quality Assessment in University Libraries of Pakistan/L’évaluation de la qualité de service dans les bibliothèques universitaires du Pakistan (2013)Use and adequacy of e-resources by the Research Scholars and students of the University of Kashmir in Science & Social Science faculties (2015)Multilingual Information Retrieval & Use: Perceptions and Practices Amongst Bi/Multilingual Academic Users (2016)User satisfaction with academic libraries services: Academic staff and students perspectives (2011)User satisfaction with academic libraries services: Academic staff and students perspectives (2011)Public Library Information Resources, Facilities, and Services: User Satisfaction with the Edo State Central Library, Benin-City, Nigeria (2012)Seeing eye to eye? The academic writing needs of graduate and undergraduate students from students’ and instructors’ perspectives (2010)The importance of service quality for competitive advantage – with special reference to industrial product (2010)Library value through user satisfaction: The case of academic libraries in Ghana (2019)Exploring Library Activities, Learning Spaces, and Challenges Encountered Towards the Establishment of a Learning Commons (2023)The role of libraries in academic achievement: case study of Azerbaijan university libraries (2023)
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References

  • 2013Shall We Get Rid of the Reference Desk?41 cited
  • 2014Impact of Academic Library Services on User Satisfaction: Case Study of Sur University College, Sultanate of Oman28 cited
  • 2011A Survey of User Perception and Satisfaction with Reference Services in University Libraries of Punjab21 cited
  • 2015Reference service evaluation at an African academic library: the user perspective12 cited
  • 2011Reference Service in Academic Libraries: Accommodation of International Students12 cited

Cited by

  • 2021Evaluation of Public Services by its Users of an Academic Library, Lagos State University (LASU), Ojo, Nigeria1 cited
  • 2022User Information Needs and Reference Services Satisfaction at Selected Federal Universities Libraries in North-Eastern Nigeria1 cited

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