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30 years of contemporary hospitality management

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References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
1984A Service Quality Model and its Marketing Implications6,560 cited
2014Structural Topic Models for Open‐Ended Survey Responses1,967 cited
2017An assessment of the use of partial least squares structural equation modeling (PLS-SEM) in hospitality research1,545 cited
2014Progress on information and communication technologies in hospitality and tourism747 cited
2010A social network perspective of tourism research collaborations235 cited
2017The review of “green” research in hospitality, 2000-2014199 cited
2017The evolution of wine research57 cited
2018Mapping the “intellectual structure” of research on human resources in the “tourism and hospitality management scientific domain”55 cited
2018What is the state of hospitality and tourism research – 2018?44 cited
2018Toward understanding the topical structure of hospitality literature36 cited
2017Relevance of Academic Research to Hospitality Practitioners16 cited

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