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Abstract Surveying participants' reactions remains the most popular approach to evaluate training programs. However, it is unclear how reactions are related to training contexts and outcomes. Using a multilevel analysis, this study examined the structural relationships among individual/situational characteristics, trainee reactions, and training outcomes in mandatory safety and health training programs. We analyzed data from 545 participants of 29 face‐to‐face training classes who completed three sequential surveys. The results revealed that pre‐training motivation and the classroom setting are associated with reactions, and reactions are associated with participatory behavior, cognitive learning, and perceived transfer. Trainee reactions significantly mediated the relationships of pre‐training motivation and the classroom setting with training outcomes. The significance of this study is identifying the roles of trainee reactions in training, applying a multilevel analysis in training research.
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