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The customer-centered innovation map.
0 references·16 citing·54 second hopsampled
The customer-centered innovation map. (2008)The customer-centered innovation map.Towards circular business models: Identifying consumer needs based on the jobs-to-be-done theory (2019)Towards circular business mod…Development of a service blueprint for the online-to-offline integration in service (2019)Development of a service blue…Paths Toward Radical Service Innovation in Manufacturing Companies—A Service‐Dominant Logic Perspective (2018)Paths Toward Radical Service …Customer Complaints Analysis Using Text Mining and Outcome-Driven Innovation Method for Market-Oriented Product Development (2018)Customer Complaints Analysis …Aligning the Mindset and Capabilities within a Business Network for Successful Adoption of Smart Services (2018)Aligning the Mindset and Capa…Using data to advance service: managerial issues and theoretical implications from action research (2017)Using data to advance service…From Browsing to Buying and Beyond: The Needs-Adaptive Shopper Journey Model (2017)From Browsing to Buying and B…A Design Process for a Customer Journey Map: A Case Study on Mobile Services (2016)A Design Process for a Custom…Value-based selling: An organizational capability perspective (2015)Value-based selling: An organ…Organizational and institutional barriers to value-based pricing in industrial relationships (2015)Organizational and institutio…Innovation and product innovation in marketing strategy (2015)Innovation and product innova…Development of integrated design methodology for various types of product — service systems (2014)Development of integrated des…The secret to true service innovation (2012)The secret to true service in…Strategic Orientation and Product Innovation: Exploring a Decompositional Approach (2012)Strategic Orientation and Pro…PSS Board: a structured tool for product–service system process visualization (2012)PSS Board: a structured tool …How Many and What Kind? The Role of Strategic Orientation in New Product Ideation* (2011)How Many and What Kind? 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  • 2015Value-based selling: An organizational capability perspective155 cited
  • 2018Paths Toward Radical Service Innovation in Manufacturing Companies—A Service‐Dominant Logic Perspective142 cited
  • 2015Organizational and institutional barriers to value-based pricing in industrial relationships139 cited
  • 2011How Many and What Kind? The Role of Strategic Orientation in New Product Ideation*117 cited
  • 2019Towards circular business models: Identifying consumer needs based on the jobs-to-be-done theory103 cited
  • 2018Aligning the Mindset and Capabilities within a Business Network for Successful Adoption of Smart Services99 cited
  • 2012PSS Board: a structured tool for product–service system process visualization95 cited
  • 2015Innovation and product innovation in marketing strategy78 cited
  • 2017From Browsing to Buying and Beyond: The Needs-Adaptive Shopper Journey Model76 cited
  • 2012The secret to true service innovation75 cited
  • 2014Development of integrated design methodology for various types of product — service systems73 cited
  • 2017Using data to advance service: managerial issues and theoretical implications from action research70 cited
  • 2012Strategic Orientation and Product Innovation: Exploring a Decompositional Approach68 cited

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2018
Customer Complaints Analysis Using Text Mining and Outcome-Driven Innovation Method for Market-Oriented Product Development
67 cited
  • 2016A Design Process for a Customer Journey Map: A Case Study on Mobile Services63 cited
  • 2019Development of a service blueprint for the online-to-offline integration in service62 cited