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The dialogic ladder: Toward a framework of dialogue
16 references·15 citing·21 second hop
The dialogic ladder: Toward a framework of dialogue (2019)The dialogic ladder: Toward a framework o…MANAGING PUBLIC RELATIONS (2018)MANAGING PUBLIC RELATIONSAdaptation and Appropriation (2015)Adaptation and AppropriationKeeping up with the digital age: How the American Red Cross uses social media to build relationships (2011)Keeping up with the digital a…Redefining the corporation: stakeholder management and organizational wealth (2003)Redefining the corporation: s…Explicating Relationship Management as a General Theory of Public Relations (2003)Explicating Relationship Mana…Toward a dialogic theory of public relations (2002)Toward a dialogic theory of p…Excellent Public Relations and Effective Organizations: A Study of Communication Management in Three Countries (2002)Excellent Public Relations an…How activist organizations are using the Internet to build relationships (2001)How activist organizations ar…Relationship management in public relations: dimensions of an organization-public relationship (1998)Relationship management in pu…Managing public relations (1998)Managing public relationsBuilding dialogic relationships through the world wide web (1998)Building dialogic relationshi…Excellence in public relations and communication management (1993)Excellence in public relation…A Ladder Of Citizen Participation (1969)A Ladder Of Citizen Participa…Effective Public Relations (1967)Effective Public RelationsOn Becoming a Person: A Therapist's View of Psychotherapy (1961)On Becoming a Person: A Thera…Truth and Method (1960)Truth and MethodWhy go the extra mile? 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(1992)Engaging stakeholders through social networking: How nonprofit organizations are using Facebook (2009)Dialogic Engagement: Clarifying Foundational Concepts (2014)The necessary and sufficient conditions of therapeutic personality change. (1957)Public Relations: State of the Field (2004)Dialogic communication in 140 characters or less: How Fortune 500 companies engage stakeholders using Twitter (2010)Defining Strategic Communication (2007)Furnishing the Edifice: Ongoing Research on Public Relations As a Strategic Management Function (2006)Problem Solving and Communicative Action: A Situational Theory of Problem Solving (2011)An Introduction to the Five‐Factor Model and Its Applications (1992)Approach and avoidance motivation and achievement goals (1999)Measuring experiential avoidance: A preliminary test of a working model (2004)Citizen Participation in Decision Making: Is It Worth the Effort? (2004)Varieties of Participation in Complex Governance (2006)Beyond Engagement and Participation: User and Community Coproduction of Public Services (2007)The Foundations of Social Research: Meaning and Perspective in the Research Process (1998)A Set of Principles for Conducting and Evaluating Interpretive Field Studies in Information Systems1 (1999)The ethics of algorithms: Mapping the debate (2016)Best Practices in Crisis Communication: An Expert Panel Process (2006)Marketing Communications and Corporate Social Responsibility (CSR): Marriage of Convenience or Shotgun Wedding? (2009)
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References

  • 1969A Ladder Of Citizen Participation17,032 cited
  • 1960Truth and Method9,247 cited
  • 1961On Becoming a Person: A Therapist's View of Psychotherapy4,013 cited
  • 2018MANAGING PUBLIC RELATIONS2,191 cited
  • 2002Toward a dialogic theory of public relations1,247 cited
  • 1998Building dialogic relationships through the world wide web1,235 cited
  • 1993Excellence in public relations and communication management1,144 cited
  • 2002Excellent Public Relations and Effective Organizations: A Study of Communication Management in Three Countries976 cited
  • 1967Effective Public Relations969 cited
  • 1998Managing public relations863 cited
  • 1998Relationship management in public relations: dimensions of an organization-public relationship790 cited
  • 2003Redefining the corporation: stakeholder management and organizational wealth753 cited
  • 2003Explicating Relationship Management as a General Theory of Public Relations671 cited
  • 2015Adaptation and Appropriation583 cited
  • 2011Keeping up with the digital age: How the American Red Cross uses social media to build relationships583 cited
  • 2001

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How activist organizations are using the Internet to build relationships
540 cited

Cited by

  • 2022Toward a Framework for Listening with Consideration for Intersectionality: Insights from Public Relations Professionals in Borderland Spaces48 cited
  • 2021Operationalizing genuineness in CSR communication for public engagement on social media43 cited
  • 2023Exploring Public Relations Research Topics and Inter-Cluster Dynamics Through Computational Modeling (2010-2020): A Study Based on Two SSCI Journals37 cited
  • 2023Firm–Stakeholder Dialogue and the Media: The Evolution of Stakeholder Evaluations in Different Informational Environments37 cited
  • 2023Citizen brand: The emergence of brandstanding as organizational engagement and civic duty30 cited
  • 2023OPR and its corruption of “publics”: A critique26 cited
  • 2021Digital Public Relations Through the Lens of Affordances: A Conceptual Expansion of the Dialogic Principles26 cited
  • 2022Computer mediation vs. dialogic communication: How media affordances affect organization-public relationship building25 cited
  • 2023A Test of a Dual Model of Positive and Negative EORs: Dialogic Employee Communication Perceptions Related to Employee-Organization Relationships and Employee Megaphoning Intentions125 cited
  • 2025Why go the extra mile? Re-engaging quiet quitters through dialogic communication and community building in the workplace22 cited
  • 2023Cultivating listening spaces for civil society: Reorienting public relations amid Hannah Arendt’s urgent pluralism13 cited
  • 2023Timeliness, responsiveness and the human voice: The effects of dialogic strategies and the mediating role of perceived communication ethicality on social media relationship building12 cited
  • 2024Organisational Listening as a Means to Create More Citizen-Centric Well-Being Public Policies10 cited
  • 2023When controversial businesses meet dialogic communication: Insights from public relations practitioners in the oil and gas industry9 cited
  • 2024It is all in the name: Toward a typology of public relations professionals’ ethical dilemmas9 cited